Brand Certified
Lowe's Home Improvement
4.0(3243 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
510 Neal Street, Cookeville, TN
38501, United States
Certified by Lowe's Home Improvement • May 17, 2026
(931) 646-4100
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/TN-Cookeville/0578?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-578-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Cookeville, TN offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
3,243 reviews
5 stars
1,645
4 stars
754
3 stars
324
2 stars
165
1 star
355
- LKLaura KirbyMay 12, 20265.0They have a big selection of everything you could need to building, repairing, planting, need appliances, they have them.
- CGCupcake “Ty” GrantMay 11, 20264.0My only complaint with Lowe's is you can never find anyone to help you and not only that it's not my department well then find someone that is qualified.
- FCFenix Lawn CareMay 10, 20261.0Would now give me a refund on mulch that was bad. They said i had to put it back in the bags that I cut open and bring it back, I showed them these pictures and they didn’t want to make it right.
- AAAngieMay 5, 20261.0Went to the store to get blinds for new house. I told the lady I had 36” windows and she pointed to the 36” blinds and told me they were what I needed. Bought 7 of them for $414 dollars. Drove back home 20 minutes to install and they were to wide. Called the store on the way back to town to talk to her and see if she could start the process because I knew they were going to have to be cut. Was on hold the entire time back to town. Got to speak with the manager and he said they would have to be cut. (No kidding). So I had to return to 7 blinds and purchase more expensive ones because they had to be cut.($506). Got home to install them and got to the last window and it is a quarter inch to wide. So back to Lowe’s I go tomorrow to see if it can be trimmed a 1/4 inch. I can’t wait until Home Depot arrives in our town. I hate going to Lowe’s.
- TRTonya RiceApr 19, 20261.0So today I went to Lowe's & experienced the WORSE customer service that I have ever encountered. I hope that when Home Depot finally gets done, that they give Lowe's a run for their money! Lowe's has had the ONLY business here in Cookeville for 20 plus years. No competition clause was one of the agreements for Lowe's to build here in Cookeville. (NOT A BIG SECRET, IN A SMALL TOWN!). That's why it has taken so long for ANY OTHER home improvement store to even try to build here, in Cookeville. That's the way it was set up for when Lowe's first was built. It was so bad, that I even called back to let the store manager on duty know. Jay told me that she would review the camera footage! I HOPE TO GOD SHE DID! We had a Lowe's employee move me & my husband out of the way, even though we were there loading our wood on to our cart (we had two lumber carts, & a buggy, check the cameras!!!!) The girl/girls at the lumber cash register saw everything. I know this, because she saw me trying to push one of our lumber cart & came to help!!! But I didn't get her name. We had to stop loading our cart, and just stand there while four Lowe's employee, cut in front of me and my husband. No excuse me, I need to get in here because. Please check all cameras!!! My husband & I, loaded all of our wood inside & out. SEE VIDEO!!! WE EVEN HAD LOWE'S SHOPPERS/CUSTOMERS, OFFERED TO HELP US LOAD OUR TRAILER. SINCE WE COULDN'T GET A LOWE'S ASSOCIATE!!! LOOK AT YOUR OUTSIDE CAMERAS!!! AND, We physically had to crawl underneath one bin to get the correct size. (It's all on video please look!) We asked for help, NO HELP EVER CAME!!! So, now you know. I hope Lowe's does something about this, but I'm not going to hold my breath!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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