Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 1077 Broad Street , Sumter, SC, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
This location is an absolute joke. The lack of communication, organization, and basic customer service from management, sales, and delivery is ridiculous.
I was told my item was at the store two Fridays ago and would be delivered the following Friday. Friday came and they couldn’t deliver it, so I was told Saturday instead. Saturday came, and I had to call THEM just to find out they weren’t coming. No phone call, no update, nothing. I was then told it would be delivered Monday.
Monday comes, and once again I have to call them to make sure they’re actually coming. I’m told yes, they’re just “running a little behind.” Three hours later, still no delivery, no update, no phone call, and now they won’t even answer the phone.
What makes it even worse is that if you’re one day late on a payment, they have absolutely no problem blowing up your phone or showing up at your house looking for their money. But when THEY fail to deliver on the day they promised, suddenly communication is nonexistent. That tells me exactly where their priorities are: getting their money, not taking care of their customers.
At this point, I don’t know what else you can expect from a location that clearly can’t get its own operation together. If management can’t manage a delivery schedule, communicate with customers, or make sure employees follow through on what they promise, then maybe they shouldn’t be running a business in the first place.
Customers should not have to waste multiple days sitting around waiting for deliveries that YOU scheduled, then have to chase YOU down to find out why nobody showed up. If you can’t make a delivery, pick up the phone and tell your customer. It really is that simple.
They are extremely quick to contact you when they want a payment, but when it comes time for them to hold up their end and provide the service they promised, suddenly nobody can communicate or even answer the phone.
This location is completely unprofessional, poorly managed, and an absolute joke. They’ve made it very clear that collecting money is a priority, but respecting their customers and their time isn’t.
I will NEVER purchase anything from this location again.
MP
Mishaun Pearson
May 9, 2022
4.0
A good place to go to shop.
VV
Virtuous Virgo
Mar 5, 2021
5.0
My experience was very favorable. I really enjoyed Jessica who was very friendly, Marshall got the preferred appliances ordered (in-store) very timely, and Josh (delivery guy) was awesome. Really enjoyed talking with him. He was knowledgeable about the appliances and gave great service not to include being right on time... Great store to shop for appliances and home furnishings.
RN
Robert Nelson
May 21, 2018
1.0
I went in there last week to rent a bedroom set they said u was approve but at the last minute Chris ( general manager) call me and told me u was not getting my bedroom set after i done throw my other bed away now i have to wait until i get pay to go and get me another bedroom set to sleep on I will never rent from Aaron's any more that my promise
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What lease ownership plans does Aaron's in Sumter offer?
Aaron's offers lease ownership plans of 12, 18, or 24 months with affordable monthly payments to help make your space feel like home without large upfront costs.
How does the lease to own process work at Aaron's?
You make periodic renewal payments on your lease. If you complete all payments or exercise an early purchase option, you will own the merchandise. It is a rental purchase agreement, not a loan or credit.
What are the store hours for Aaron's in Sumter, SC?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
Can I apply for a lease online or in-store at Aaron's?
You can complete an application online at Aarons.com to shop and lease or complete an application in-store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What forms of payment does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
Does Aaron's offer delivery and pickup services?
Yes, Aaron's provides in-store pickup, curbside pickup, delivery, and same-day delivery services for customer convenience.
What nearby restaurants can I visit near Aaron's in Sumter?
You can visit Mariachi's (Tex-Mex restaurant), Great Steak (fast food restaurant), Wendy's (burger restaurant), McDonald's (fast food/breakfast), China Buffet (Chinese buffet), and Sonic Drive-In (fast food) after shopping.
Are there nearby convenience stores or gas stations near Aaron's?
Yes, Rite Aid pharmacy and Sunoco gas station are nearby and can be convenient if you need essentials or fuel before or after visiting Aaron's.
Where can I find nearby electronics or mobile phone stores near Aaron's?
Nearby electronics and mobile phone stores include RadioShack, Cricket Wireless Authorized Retailer, and T-Mobile, useful if you want to compare tech products or accessories.
Does Aaron's in Sumter provide any special payment programs?
Aaron's offers EZPay, an automatic payment system that charges your selected debit or credit card monthly on your chosen date to help you avoid missed payments.
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