Extra Space Storage

Reviews

• AD

  Angela Davis-Kinkle

  6 days ago
  5.0
  Very pleasant experience and very nice area also. I was very happy with my unit
• JM

  James Miracle

  May 2, 2026
  5.0
  Jeff and the team at Extra Space Storage were exceptional at check-in and allowed us to navigate gaining access to the storage unit ahead of schedule. The facility is immaculate and I would highly recommend this business for all your storage needs. Thank you Jeff!
• FD

  faye duncan

  May 1, 2026
  5.0
  Jeffrey was friendly, professional, kind and very respectful to me. He was very helpful and he is a very good representative of company
• MT

  Michael Thomason

  Apr 16, 2026
  1.0
  Manager guy was very rude. My price more than double and they didn’t want to help me out. Then tried to say my due date was a different day that they email me. I asked for a higher up number and he threw up I could call whoever I want that the 800 number just comes straight to him. Some one should rent the billboard beside the building and warn people not to do business with these people.
• LG

  Laurie Grube

  Apr 6, 2026
  1.0
  I originally rented my space in June, 2025. I was given a great rate of $80 for three 10x10 units, which I thought was wonderful, but wasn’t told it was an introductory rate. I rented three 10x10 units all right next to each other. A few months later I received a postcard saying my rent was going up to $140 for all 3 units. Still not too bad. Then I did some rearranging of my stuff and realized I could fit everything into two units. I called to cancel one of the units and was told that I could not because the three were sold as one. This did not make sense, but ok. So I’m left with one empty unit that they could have rented out to someone else. Then in February (still less than a year after I moved in) I received notice that my rent was increasing to $265 per month! I called and was told that was the lowest they could go. That’s when I found Extra Room Storage on art 501. They are awesome. They gave me a great intro rate and explained right up front that is for 3 months. Then they told me my regular monthly rate, which is close to HALF of what Extra Storage was going to charge AND they guarantee it for a year. Extra Storage hosed me. I saved so much by going to Extra ROOM Storage instead. Extra Storage does not use good business practices. I will never use them again and will discourage my friends and family from using them as well.

Frequently Asked Questions About Extra Space Storage