Raymour & Flanigan Furniture and Mattress Store

Reviews

• LD

  L Dolly

  2 days ago
  5.0
  The moment I walked into the store I was greeted with respect. I was very pleased with the experience I received from start to finish. I left my reading glasses home Jamie my salesman offered me his glasses which I thought that was so awesome. Not only that he explained everything to me the about the product I bought. I was very pleased. Thank you Jamie for your service.😊
• RH

  Ron Hovey

  3 days ago
  5.0
  The transaction was quick. I tried the mattresses of interest and found the Nectar Classic that I was seeking in stock. It arrived the next day in excellent condition and the delivery team was quick and expert in setup. R&F honored the advertised sale in spite of a discrepancy. The Nectar mattress is just as expected - firm, cool, comfortable.
• SB

  Scott Brooks

  Aug 28, 2026
  5.0
  Thank you, Jamie, at Raymour & Flanigan!! I can’t say enough about how great my experience was working with Jamie. Jamie helped me find the perfect bedroom set and living room furniture that looks absolutely amazing in my house. From start to finish, Jamie was professiona, knowledgeable, patient, and truly made the entire experience enjoyable. The furniture is beautiful, the quality is fantastic, and I couldn’t be happier with how everything turned out. Jamie went above and beyond to make sure I was happy with my choices, and I really appreciate all the time and effort put into helping me create a home I love. Thank you, Jamie, for everything! I absolutely love my new furniture and would highly recommend you to anyone looking for great furniture and exceptional service at Raymour & Flanigan!
• RR

  Richard

  Aug 25, 2026
  1.0
  This happened a few years ago, but I thought I’d mention that they retaliated against me for changing my mind. I had a credit card opened with them for years. One day I go in to look at furniture for a new house I was about to purchase and was approached by a salesman who was very much trying to sell me a sofa that I was not yet ready to afford. I told him to give me some time so that I can save up and also assess whether this sofa is actually a good fit for me. He asks if I have a card and that he would run it to see if it was possible to add some sort of promotion. He then tells me there was one available and that I could put a small deposit and it would hold the promotion (it was a small amount, I believe around $10 or so) and so I did. Weeks later after closing the purchase on my new house I was able to measure and determine that the sofa would not fit and that I no longer needed the sofa. I went back and they refunded my deposit, but on my way out, the salesmen had saw me on my way out and then proceeded to blow up my phone with calls (I don’t know why, I had already notified that I didn’t need it anymore). He didn’t seem too pleased with my change of heart, and so after he blew up my phone with voicemails for the next few days, he had finally stopped.. but suspiciously, about a week later, my raymour and flanigan card had suddenly closed. The reason was that it was closed due to my request. I had never requested it for it to be closed. I have never gone back here for this reason alone.
• FT

  Fen Tan

  Aug 22, 2026
  1.0
  Terrible customer service. I came in wanting to browse my options, but I didn’t like many of the bedframes available. The employee helping us seemed visibly annoyed when we mentioned that we wanted to look around, and he made a point of explaining that he works on commission and that there was “no point” in looking at the website. When we said we wanted to look around, he simply said, “Okay, bye,” and then stood there waiting for us to leave. After about five minutes, he asked, “Is there anything else?” We politely said no, thank you, and he again said, “Okay, bye, have a good one.” He then went back to the group of employees at the front, and we heard him say, “I swear, man, such idiots.” Whether or not that comment was directed at us, it was extremely unprofessional and made the entire experience uncomfortable for my family. I get that salespeople work on commission, but that’s not an excuse to make customers feel unwelcome for simply wanting to browse their options. Definitely not the customer service experience I expected for my first time in store.

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