Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 515 Adams Ave Unit 15 , Philadelphia, PA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
⭐ 1/5 Stars – TERRIBLE CUSTOMER SERVICE & UNPROFESSIONAL MANAGEMENT!
I am extremely disappointed with the lack of professionalism and customer service I experienced. The office manager refused to properly explain the procedures or address the mistakes made by a sales manager who clearly did not understand how to do her job.
Instead of taking the time to correct the situation, provide clear answers, or ensure that the proper procedures were followed, the office manager would rather refund my money than actually do his job and resolve the issue.
As a paying customer, I expect professionalism, communication, and accountability. I should not have to deal with employees who cannot explain their own procedures or management that refuses to step in and correct the problem.
A refund does not excuse poor customer service or a lack of accountability. If management cannot properly train, guide, or correct their employees, how can customers trust this business to provide quality service?
I have also contacted corporate and formally reported this experience so that it can be reviewed and addressed.
I would NOT recommend this business to anyone who values their time, money, or being treated with respect. DO BETTER!
SM
Shannon Myers
Jun 1, 2026
5.0
Ms. Glenda is was and is very helpful and don’t have ride bone in her body at all. She made my husband and I feel very comfortable. She didn’t hide anything like fees and so forth like renta center does . Ms. Glenda was straight forward but again not rude. She also made sure that she got us something in our price range. Thank you ms. Glend
SV
Sarah V
May 25, 2026
1.0
Worst place ever. Worst customer service ever. Not sure who even hires these people. They all are horrible and ignorant. Chuck hangs up on you as you’re speaking and doesn’t let you talk. Some dude always calls harassing you for a payment, I don’t know him name but he sounds like a female. When I put my husband on the phone he piped it down real quick. Sales manager idk her name either, called me twice in the last 2 weeks asking for me to make a payment and I told her both times they picked up my washer and dryer TWO WEEKS AGO. I returned it bc their customer service sucks and I bought a brand new one. She keeps saying no one put in the system I returned it. So the two dudes who picked it up what they did with it? Even told a dude who called me I returned it stop trying to bill me.. he said he would note in the system. Clearly they never did.
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What are the store hours for Aaron's in Philadelphia?
Aaron's Philadelphia store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and is closed on Sundays.
How does the lease-to-own program work at Aaron's?
Aaron's lease-to-own program allows you to make periodic payments on merchandise with the option to own the item after completing all payments or exercising an early purchase option. No big upfront payment or long-term credit commitment is required.
What products can I rent or lease at Aaron's?
Aaron's offers bedroom furniture, living room furniture, mattresses, appliances such as washers, dryers, refrigerators, electronics including televisions, computers, gaming products, dining room and office furniture, kids furniture, outdoor furniture, and home theater equipment.
What payment methods does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
What delivery and pickup options does Aaron's provide?
Aaron's offers in-store pickup, curbside pickup, delivery, and same-day delivery services for your convenience.
How can a customer apply to lease products at Aaron's?
You can apply online at Aarons.com to shop and lease, or complete an application in-store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
Where is Aaron's located in Philadelphia?
Aaron's is located at 515 Adams Ave Unit 15, Philadelphia, PA 19120.
What nearby grocery stores can I visit when shopping at Aaron's in Philadelphia?
You can visit nearby grocery options like PJP Marketplace and Hong Kong Supermarket, both supermarkets close to Aaron's, convenient for picking up groceries during your visit.
Are there dining options near Aaron's Philadelphia store?
Yes, nearby dining options include Popeyes® Louisiana Kitchen for fast-food chicken, Khan's Halal Food Gyro and Chicken for Middle Eastern cuisine, Nam Vang Restaurant for Vietnamese food, and Harbor Seafood Garden for Chinese dishes.
What nearby services are available near Aaron's Philadelphia location?
Near Aaron's you can find services like Flawless Dental Group for dental care, Liberty Tax and Liberty Tax Service for financial and tax assistance, Pain Free Chiropractic for physical therapy, and Coinme for currency exchange and ATM services.
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