Aaron's

Reviews

• CA

  Christina Antes

  2 days ago
  5.0
  I had previously gone to the Glenolden location and had a bad experience with the sales person. I then went to South Philly specifically to see Elle. She was able to get me what I needed for the right price. She was kind, profesional, & so helpful. If anyone is considering doing business with Aaron's, I highly suggest going to S. Philly to see Elle and her whole crew. The delivery guys did a great job too.
• WJ

  Willow Jefferson

  Sep 16, 2026
  5.0
  This young lady Tatiana was the ultimate professional she made me see things that I didn't see we need more employees like Tatiana I had a wonderful experience.thank you
• LG

  Lisa G

  May 26, 2026
  1.0
  Whatever you do do not deal with this company! They have the worst customer service and they are all a bunch of liars! The end of February I was approved for furniture. For over a month they kept telling me that my furniture was going to be delivered and then nobody would call or show up. Then when I would call the store it was always an excuse they gave the furniture to somebody else or they couldn't find the furniture. In the process I threw out my furniture and repainted my living room got new curtains and a new carpet. And they've repeatedly lied and played games with me. I even called corporate and got nowhere with them. Whatever you do, don't deal with this company. And definitely don't deal with this location because all they do is lie to you.
• AC

  Antonio Cartwright

  Oct 25, 2024
  1.0
  The delivery drivers show up with my order and told me the couch would not fit through my doorway said that they measured my stairway leading up to my apartment. Then proceeded to tell the store they would not be able to take the chest drawer up the spiral stairs either because it was unsafe. When I asked him to prove the measurements he called the store to complain leaving the customer upstairs waiting. Then after all that told me he could deliver the bed. When I called the store both the sales rep and sales manager confirmed that they were instructed to not take the furniture upstairs if they felt it was unsafe. First of all you are a furniture store lazy. How many of us in our lifetime have carried furniture upstairs many I assume. Second I will even understand the couch but the chest drawer. Come on you could not take the drawers out and carry it. What a load of bull. Then when I called the store both the sales manager and the sales associate were already on the defensive ready to go to bat for the two lazy delivery guys. Get this they proceeded to tell me that the delivery guys had damaged the very same set of everything I presume. And that’s why they could not deliver the furniture. So if this is a sign of professionalism my suggestion is go anywhere else but here. Save yourself the headache and time wasted. As well as the customer service that was offered. Neither one of these individuals belong in any customer service industry. And the delivery guys should also fine another line of work. If I had not been a longtime customer I wouldn’t even waste my time. But I was in shock by the overall experience I received from this store. Shameful
• JB

  Jasmine Brown

  Jul 18, 2020
  1.0
  They are a very confused team.. they tell you one price and the manager tell you another price but yet they blame the customer as if we work there... very unorganized and they are unprofessional

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