Valley Pool & Spa - Monroeville

Reviews

• MC

  mary curiale

  Jul 3, 2026
  5.0
  I have been a five-year regular customer at Valley Pool & Spa since buying my hot tub for joint issues. I always receive excellent customer service there. They were quite busy today with the 4th of July Weekend And yet took the time to give me The usual service. I forgot to get his name, but he explained all the weekly chemicals how to use them, and which of the new brands do what the old brands used to do. By the time I made my way to the checkout he had them labeled and sharpie on the bottles and he gave me the charge for the weekly chemicals Which I got when I first bought my tub! I now have peace of mind knowing that my water will be safe and clean every time I use it! Thank you Valley Pool & Spa for hiring staff that are patient and care!
• SL

  Scott Lesnak

  Jun 16, 2026
  5.0
  Fantastic staff. They are super knowledgeable and will help you as much as they can. I have gone to them several times with issues mainly with my pool but also my hot tub and they have always been nothing but helpful. Every time I go there, the treatment they give for my water always works. I will continue going to this store because of their staff. I love their free water testing, it helps a lot when there is an issue and I’m not guessing how much of what chemical to add.
• JB

  Jeanine Bowser

  Jun 15, 2026
  5.0
  Chris with Leslies Poolmar Valley Pool is by far the best. My husband & I are new pool owners. As a result we depend on the company we purchased our heated salt water pool from to teach us & be efficient with their service. Thank God for Chris. He went above & beon to take care of our needs & the result show. We couldn't be more greatful. Excellent work, very informative and a nice guy to boot.
• FA

  Frank Aiello

  Jun 6, 2026
  5.0
  Had a great experience with valley pool. Jordan the tech did a great job. Set everything up. Moved to the best location. Very happy. They went to the store in Monroeville. Another great experience. We are first time pool owners. Brought a sample of water in and the tested it. Put together a plan and step by step instructions. They even lamented the instructions for me. I highly recommend th we m for all your pool needs!
• CJ

  Cheree Jones

  Jun 1, 2026
  1.0
  I visited yesterday with my family to price a pool. The staff wasn’t friendly and didn’t help us at all. We were told to head to the back and the guy at the register would come over and help us. Needless to say we waited and he stayed at the register the whole time while more and more people came in. There were 3 people at the register so we should have been assisted as we waited our turn in line as well. Needless to say we will go to Pool City and wouldn’t recommend this place at all.