Pool City - Monroeville

Reviews

• RM

  Ronald Myers

  1 day ago
  5.0
  Good and knowledgeable service.
• MT

  Martinique Tate

  Jul 21, 2026
  5.0
  Customer Service is excellent Kyle has been a great help in teaching me about maintenance of my new pool .Kyle is very patient indeed and makes sure I have my questions answered .thank you so much happy customer
• JT

  Jennifer Thompson

  Jul 11, 2026
  5.0
  Jason is courteous, helpful, and knowledgeable. We have returned to this location multiple times for all our outdoor furnishing needs. Quality, attractive, long-lasting products. Highly recommend.
• BV

  Beverly Virostek

  Jul 3, 2026
  5.0
  Brayden was very friendly and knowledgeable about all hot tubs that Pool City offered. He spent a great deal of time with us going over various options on different models, upkeep, maintenance and the warranty of the product. He made us feel at ease and answered several questions that we asked. Overall it was a great experience and we're very satisfied with the info he gave us to make an informed decision on which hot tub to purchased
• RD

  Rebecca Dominick

  Jun 30, 2026
  1.0
  We bought a Pool at the home show on March 8th they wanted all money up front so we went very next day to pay the pool off. We were told that pool would be delivered soon then installers would contact us. they would excavate and 2 to 3 days later install pool. The pool was delivered in April it is now June 30th and only 8 posts are up for pool. they came June 3rd finally to excavate. We keep getting ignored and today there were supposed to finish install and no showed again. Installers tried charging me 3 times the amount I was quoted. Dont buy from Pool City it is not worth it.