Goodall Pools & Spas

Reviews

• CA

  Corey Antal

  1 day ago
  5.0
  I had an outstanding experience thanks to Shelby the store Manager. From the moment I walked in, she was friendly, patient, and genuinely eager to help. She went above and beyond to answer my questions, make sure I found exactly what I needed, and even offered helpful recommendations I wouldn’t have considered on my own. What really stood out was her professionalism and positive attitude, even while the store was busy. It’s rare to come across someone who truly cares about providing great customer service, and Shelby made the entire experience easy and enjoyable. Because of their exceptional help, I’ll definitely be returning to this store and recommending it to others. Thank you again for such amazing service!
• TS

  Ty Smith

  2 days ago
  1.0
  I opened my pool today and took a sample of water into Goodalls. The very knowledgeable employee informed me that the pump needs to run in my pool for 48 hours before they can get an accurate reading. No Problem. I told her how green it was and she recommended 5 bags of shock and 16 oz. of algaecide. When checking the price of the small bottle (32 oz.) of algaecide, she informed me it was $34.99. I politely told her that I thought that price was too much and that I would get it elsewhere. I guess she got offended by me because as I was walking out the door, I heard her say "don't come back". My wife and I have invested at least $15,000 in the past decade with Goodall pools in Lebanon. They installed a new pool cover plus drilled anchors, a new pool pump, bought a $1000 Dolphin pool vac, and 9 years of pool closings at about $500 a pop, on top of all the chemicals we purchased from them through the years. Am I wrong for suggesting their chemicals are offered at an outrageous price in the state of our economy today?? I guess some other pool company will be collecting our $20,000 over the next decade. Goodbye Goodall's!
• LP

  Leigh & Corey P.

  Jan 29, 2026
  5.0
  Super reliable, great customer service, and we love the detailed reports and pictures they send every week for our Airbnb. 10/10! Highly highly recommend. We switched to Goodall after having a BAD experience with another local company 🌹
• CT

  Christopher Tarver

  Aug 7, 2025
  5.0
  Helpful respectful Fair priced clean they were nice inside and knowledgeable.
• VN

  Vicki Nordall

  Jul 5, 2020
  1.0
  Goodall pool in Lebanon pa on Quentin RD. I was not satisfied with there decision after selling me an abundance of alkaline powder enough for a inground pool when I only have a 14by 42in above and it ruin my water 1month and a half later I still have cloudy water and all I got from them was no satisfaction just offered me 20%off chemicals to fix what they messed up ,I am very angry and still exspect them to fix this issue.

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