Brand Certified
Lowe's Home Improvement
4.1(2187 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1845 Hempstead Road, Lancaster, PA
17601, United States
Certified by Lowe's Home Improvement • May 17, 2026
(717) 399-1760
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/PA-Lancaster/2687
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lancaster, PA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,187 reviews
5 stars
1,175
4 stars
519
3 stars
182
2 stars
72
1 star
239
- K_Kuragari _1 day ago4.0Staff are friendly and super helpful. I wish things weren't so hard to find and the online selection is way better.
- RHRichard HanleyMay 11, 20261.0I am a handicapped person and I happened to stop in on Friday around 2pm to get a few things, but since I cannot walk I needed a scooter. Unfortunately, the scooter was dying already and I happen to make it to the customer service and there was a lady with brownish hair and maybe in her 40's just standing there doing nothing. " I asked her if there were any other scooters around"? She told me. to go outside and look for them myself. Now mind you I cannot walk!!!! I have never seen anyone so Rude and Nasty like this lady was. AND SHE WORKS IN CUSTOMER SERVICE?!!!!! ..I THINK SHE NEEDS TO BE RE-TRAINED BEFORE SHE SAYS THE WRONG THING TO THE WRONG PERSON. I TOLD HER I WILL NOT BE BACK AND STATED "SUIT YOURSELF. I WISH I KNEW HER NAME AND THE NUMBER TO CORPORATE OFFICE. EVEN THOUGH THIS LOWES IS CLOSE TO WHERE I LIVE, BUT ENCOUNTERING THE RUDENESS I RATHER TRAVEL TO ANOTHER LOWES EVEN IF I HAVE TO DRIVE 50 MILES.
- EDEric DroegeMay 10, 20261.0Avoid the East Lancaster store like the plague. Had an associate at West Lancaster call the East Lancaster store for availability to cut window blinds. The woman who picked up left our associate on hold and never returned. The West Lancaster associate called back only to be told that she was too busy and didn't have time to deal with us and then hung up on our associate. I then called East Lancaster because I needed the blinds today and they put me on hold and never picked back up. Every attempt to call back after that resulted in being disconnected as soon as it would ring through to an associate. It's clear that this store is not ran with any type of customer service in mind and whoever answered in home decor today should have a job where speaking to others is not a requirement.
- JSJason SmithMay 5, 20261.0I was looking for brown mulch, and their stupid chatbot said that they had over two hundred bags of brown mulch down at their store. I drove ten miles in heavy traffic to get there, only to find out that they don't have any at all. And when I asked for the manager to tell him about it, he just muttered some half-assed apology and walks away. Doesn't offer to do anything to make it right.
- WKWendy KunkelApr 18, 20261.0We went for mulch early on Tuesday morning. We were told all the 'young' employees were not in yet so we had to do it ourselves. It was pretty much if you want it get it yourself. We will be using other stores going forward. Customer service is just not the same.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Lancaster, PA?
You can find a wide variety of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, outdoor and gardening equipment, and more.
What brands does Lowe's Home Improvement carry?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, Weber, and many more trusted brands.
What are the store hours for the Lowe's Home Improvement in Lancaster, PA?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my online order?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates will be sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby places where I can exchange propane for outdoor equipment?
Yes, Blue Rhino Propane Exchange is nearby, ideal if you need to exchange propane tanks for your grills or outdoor equipment bought at Lowe’s.
What nearby stores can I visit for additional home furnishings or mattresses?
Mattress Warehouse and Bob's Discount Furniture are nearby stores where you can find mattresses and furniture to complement your home improvement projects.
Are there nearby restaurants where I can grab a meal after shopping at Lowe's?
Yes, nearby restaurants include Brewster's Bar-B-Que LLC, Chellas Arepa Kitchen, McDonald's, and Starbucks, which offer various dining options after your visit to Lowe's.
What installation services does Lowe's provide?
Lowe's offers extensive installation services including appliances, cabinets, decking, flooring, doors, garage doors, gutters, HVAC, lighting, roofing, siding, windows, and more.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website