Pye-Barker Fire & Safety

Reviews

• SS

  Sara Shannon

  Mar 4, 2025
  1.0
  I inherited a security system from B-Safe when I took over a business. B-Safe has been difficult and expensive to work with. They did not try to understand my needs, and sent me an unnecessary technician and charged me for it. Updates to the system are incredibly expensive, and they are inflexible to my needs (for instance, they do not do any sort of networked fire alarms). They also will lock you into a two year contract.
• MC

  Music Training Center

  Jun 20, 2023
  1.0
  We were a client of Advent Security for 15 years then our account was purchased by "B Safe Security." Our company closed, our lease ended, and we provided notice to B Safe to discontinue our service. They refused our disconnection request and claimed that we were bound by a 3-year term even though we have already completed 15 years of service. Now, they have sent a collection agency after us which is demanding that we pay TWO THOUSAND DOLLARS for services we never received. "B Careful" if you are thinking of hiring this company! - Edited 11/2/2023 - We did not receive notice that the "buyout" was ever waived. The collection agency you turned our account over to will need to provide a letter emailed to our email address on file, as we no longer have a physical address, then we will edit this review.
• KG

  k gallo

  Aug 10, 2019
  5.0
  Outstanding customer service! Tim and his team take the time to truly understand the needs of the client. Highly recommend Advent if you are looking for a home security system.
• OL

  oscar luna

  Feb 15, 2017
  1.0
  Can't do an installation for a panel for $200
• GL

  Gene Larocque

  Sep 16, 2016
  1.0
  Advent Security may be a good company but they call my house too much. I have stayed on the phone so I can have them remove me from their call list but even after talking to someone they still keep calling. I am even on the DO NOT CALL REGISTRY. Wish they would stop calling.