Pool City - Cranberry Twp

Reviews

• KM

  Kayleigh Mccarthy

  Jun 10, 2026
  1.0
  At first our experience was great and the woman who sold the pool was nice. The issue is we were told that their private contractors would dig down (that is why we went with pool city and got the size that we were talked into). We were told the pool would be installed by Memorial Day as we were first on the list. We were told it would be about $600 for the drop fee and materials. Okay great. After over 2 months we finally get the contractor out who absolutely would not dig and charged us $840. Our pool isn’t going to be installed till June 23rd. 10k spent and we will be able to hopefully enjoy it for a month. Let’s not forget the pool has been in our driveway on a pallet for 2 months and about to fall over. Communication with pool city and the contractor have been nothing but issues. Phone tag galore if you can get ahold of anyone. Anytime I attempt to call pool city the phone just beeps. I definitely want some form of compensation because at this point I wish I made a better decision and went elsewhere with my money. This review won’t be deleted or recommended until I have some form of resolution because I’m over it.
• BM

  Bob Markovich

  Jun 5, 2026
  5.0
  Chuck was great to work with.
• HH

  Heather Husband

  May 30, 2026
  5.0
  Nicole was amazing! We got everything we wanted at a reasonable price.
• JH

  Jessie Hoskinson

  May 29, 2026
  5.0
  We recently bought a pool from Chuck and couldn’t be happier with the experience! The entire process was seamless from start to finish. Communication was excellent the whole way through and he was responsive, helpful, and made everything so easy. Chuck was also just an awesome guy to work with. Highly recommend him to anyone looking for a stress-free experience!
• JJ

  James Klingensmith Jr

  May 22, 2026
  5.0
  And happy birthday nicki