Aptive Pest Control

Reviews

• CG

  Cheryl Guckert

  5 days ago
  1.0
  Suppose to have mosquito and yellow jackets coverage. Yet still have them. Over priced for not seeing any improvements.
• EN

  Ed Nestico

  Jul 1, 2026
  5.0
  Top notch service!.initial tech went above and beyond to explain everything he was doing and why. 50 times more thorough than major named company I had before.. no comparison. This is the best service by far
• RP

  Roy Ponist

  Jun 23, 2026
  5.0
  Chris came out the next day after i inqukred when a rep was scheduled to come out. I had some questions or concerned i mentioned that o needed to ask. The 1st thing he asked me was if i had any questions or concerned. He addressed them all, and even went as far as calling into the office to clarify and get advice on a matter from hos superiors. I thought that his action wasoutstanding. Chris was a straight talker and felt he was being honest and truthful. I will ask for him again.
• JF

  Jimmy Fong

  Jun 20, 2026
  5.0
  i appreciated Jeff in informing me what his eta was and telling me the purpose of his visit. he also inquired about any particular concerns i had. he was aimed to please and efficient in his work. after the service he texted me a summary of his work.
• BM

  Brandon Majkowski

  Jun 4, 2026
  1.0
  I had a very disappointing experience with this company. A sales representative approached me while I was mowing my lawn and spent roughly 45 minutes trying to sell me pest control services. The interaction felt extremely high-pressure. The representative appeared unprofessional, smelled like marijuana, and would not take no for an answer. His final sales tactic was offering to Venmo me $50 if I signed up and "tried the service," assuring me that I could cancel anytime if I wasn't satisfied. I eventually provided my card information largely because I wanted the interaction to end. To be fair, the actual pest control technicians who came to my home were courteous and professional. Unfortunately, that was the only positive part of my experience. When I decided to cancel, I was told by the technicians that they could not assist and that I would need to contact a separate customer service department. I attempted multiple times to reach customer service, but repeatedly encountered long hold times, runarounds, and no meaningful assistance. Frustrated by the lack of response, I cancelled the card being charged. Despite this, the company continued showing up and performing services after I had clearly indicated I wanted to cancel. I repeatedly told them to stop coming to my property since I was no longer paying for the service. Months later, I received a notice stating that my account was being sent to collections. From the aggressive sales tactics to the cancellation difficulties and collection threats, this entire experience felt deceptive and unprofessional. I will be filing a complaint with the Better Business Bureau and would strongly caution others to carefully review any agreement before signing up with this company.

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