Lowe's Home Improvement

Reviews

• CR

  Cierra Reagle

  May 7, 2026
  5.0
  Ive been to this Lowe's several times and im finally ready to leave my review! We went in to help my brother-in-law get a fridge as we have a truck to transport and he does not. Well they ended up having to samsung bespoke fridges (my dream fridge) on clearance for a literal fraction of their regular cost. Turns out they were the display models so they were dusty and had a couple scuffs on the outside edge of the door. Which honestly in not going to fret about because helloooo, Bespoke fridge for 1400? Yes please! We weren't even there for a fridge ourselves but we were ready for a new one and couldnt pass it up. So we both got Bespoke floor models. Mick was awesome helping us get the transactions closed, very friendly and helpful. Made sure we had the right gear for installing the water to cover the warranty. Got me hooked up with financing which is through Synchrony. He made everything quite easy and effortless. Shout out to Greg for helping my husband and his brother load two fridges while the wives took care of the transactions inside. I definitely feel like Lowe's is the place to go for your home improvements. The people are helpful, always have people asking if we need help when we are there. Inventory is usually pretty spot on (home depot is so unreliable with their inventory on hand, they also dont have appliances on hand for same day takeaway like washers and dryers and dishwashers, etc but Lowe's does)
• DH

  Dashiell “Dash” Harling

  May 5, 2026
  5.0
  I like Lowe's they have always treated me well. Even though I look poor and homeless they treated me as the honest man that I am . Good job to the Lowe's employees here they have been very helpful & kind.
• NM

  Nicholas Myers

  May 4, 2026
  1.0
  This is NOT a fault of the store but Lowe’s in general. The AI operator is horrible. It was not able to help or get me to someone that could.
• TA

  Ted Aschenbrenner

  Apr 25, 2026
  1.0
  Update on Claim below: Still no joy. Over 6 weeks past the dishwasher first leaking. Had to threaten litigation to even get a call back back. They are still stalling. Assurant, Inc. is the partner that handles protection plans, extended warranties and support services for Lowe's Companies, Inc. they are deep in the middle of this. Lowes Store #0397 Major Dishwasher Install Problem & Lack of Warranty Service Lowe's Companies, Inc. As of this date and time the problem has not been addressed,  To my or my wife's satisfaction. -An extended warranty on an appliance is insurance, if there is a problem it should be repaired or replaced within the warranty period. Timeline: -Bosch Dishwasher leaked after about 4 years, still fully under 5 year warranty. -Appliance Repair Person could not remove dishwasher said it was our problem to remove it. We had originally paid to have Lowe's own installers do the install. -An email back to us from Lowes said our dishwasher was "Improperly installed". -Attempt to return Dishwasher was declined even though improper installation from day one. -So far we had to order a new dishwasher with install cost and a new warranty. -$1200.00 Bill for dishwasher removal after floor demolition and floor repair on ceramic tile. -I will not go into other damage issues here. -Ted Aschenbrenner Manassas Virginia 20109 Keywords Below are appliances products names or contractor terms etc. that could be relevant in doing due diligence on purchasing. Install keywords installer installation replace contractor  service improper faulty installation Services plumber electrician  gas logs carpentry electrician  roofer  contractor roofing gutter electrical gutter Repair Keywords appliance repair replace removal remove reviews problems issues bad reviews unresolved problems Products dishwasher stove cooktop electric stove oven natural gas stove refrigerator freezer exterior door fire screen door French door sliding door roofing roof  replacement windows screen doors refrigerator garage door gutters downspouts metal roofing fence fans light fixtures countertops granite  synthetic stone vinyl siding heating cooling systems air conditioning units kitchen remodeling bathroom vanities bathtubs showers washers dryers ranges faucets sinks walk in tubs shower conversions floors flooring hardwood laminate ceramic tile vinyl decks backup generators Extended Warranty Terms long term extended repair warranty protection plans maintenance agreements product protection plans tgukolutdrjk;fuodtuk.loiop;
• BB

  Bink

  Apr 18, 2026
  1.0
  My interaction with an employee named Marty in the chain section was off-putting. I was told not to touch the chains or pull on them while browsing, even though they were clearly on display and I wanted to see them? The tone felt dismissive and made me uncomfortable as a customer, so I left without purchasing anything. Very disappointing experience…

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