Brand Certified
Lowe's Home Improvement
3.9(2901 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
3601 Crater Lake Highway, Medford, OR
97504, United States
Certified by Lowe's Home Improvement • May 17, 2026
(541) 776-8421
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/OR-Medford/0248
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Medford, OR offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 9:00 PM
Reviews
3.9
2,901 reviews
5 stars
1,371
4 stars
676
3 stars
336
2 stars
160
1 star
358
- MLMarcus Lewis6 days ago1.0Do not try to call them. Just spent 20 minutes with noone picking up. Maybe hire someone to answer phones lowes!
- TRTravis ReyesMay 10, 20261.0Went to pro service entrance and waited 15 minutes with no cashier, was told to take my stuff all the way up to front, I'm parked out back and that's why I came in this entrance.
- DMdebra mccormickMay 5, 20261.0RUDE AND INCOMPETENT STAFF. I WAS SENT ALL AROUND THE STORE FOR AN ITEM THAT THEY ENDED UP NOT EVEN CARRYING. GET IT TOGETHER, GUYS. HORRIBLE SERVICE AND THERE US NEVER ANYONE ON THE Floor TO ASSIST
- CGCory GrizzleMay 5, 20261.0Don’t try to call the store to talk with someone!!!! Don’t stay on hold as they will NOT answer the phone. Been calling to try to talk to a manger about a return and NO ONE WILL ANSWER. for being such a large store I’m shocked with how poor the customer service is. Not to mention every single time I’m there, there’s at least 4-6 Lowe’s Pro employees sitting at the pro desk not doing a single thing and will completely ignore you! I’m honestly appalled with how horrible my experiences have been. All the AI stuff they use is horrible. I repeat DO NOT WAIT ON HOLD!!!! They will not answer!!!
- NCNik CApr 16, 20261.0I hear to add-on the radio for buy three bags of miracle grow and get 3 bags free. So I went to the website. Saw the banner clicked on the banner, ordered nine bags, And I got nine bags. I called Lowe's customer service to let them know that the order was inaccurate. Spent 20 minutes on hold, only to be hung up on then called back. Spend another 20 minutes with a lady that could not fix the problem, And wouldn't put me on the phone with management, Only to have management later Tell me that it had something to do with the price And that's where the deal came in. This is absolutely false advertising.If you say that you're getting three bags for free, Then, you should get three bags for free. Either that or just say that they're at a reduced price. This is false advertising. And I feel like I got ripped off. I would never order anything from there again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Medford, OR?
You can find appliances, bathroom supplies and vanities, building supplies, ceiling fans, paint, patio furniture, tools, flooring, grills, plumbing, lighting, lumber, kitchen and bathroom remodeling products, garden tools, and more at Lowe's Home Improvement in Medford, OR.
What are the regular store hours for Lowe's Home Improvement in Medford?
Lowe's in Medford is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Medford offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's Medford online?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What should I bring when picking up an order at Lowe's in Medford?
Bring your order confirmation email or order number along with a valid photo ID such as a state driver's license when picking up your order.
What payment methods are accepted at Lowe's Home Improvement in Medford?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any nearby places I can visit while shopping at Lowe's in Medford?
Yes, nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange for propane needs, and Office Depot for office equipment and IT services, which could be convenient to visit before or after your Lowe's trip.
Can Lowe's customers find nearby furniture or home remodeling services?
Yes, Cabinet Connection, a nearby furniture store offering countertop installation and carpenter services, is close to Lowe's, which might be useful for your home remodeling needs.
Where can I find food options near Lowe's in Medford?
Jackson Creek Pizza Company, a nearby pizza restaurant and pub, is a convenient option for a meal before or after shopping at Lowe's.
Does Lowe's support any community or educational programs?
Yes, Lowe's is associated with programs such as Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and others to support community and education initiatives.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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