Brand Certified
Lowe's Home Improvement
4.1(1245 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
3500 North 14th Street, Ponca City, OK
74601, United States
Certified by Lowe's Home Improvement • May 17, 2026
(580) 765-1111
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/OK-Ponca-City/0072
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Ponca City, OK, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,245 reviews
5 stars
683
4 stars
282
3 stars
135
2 stars
47
1 star
98
- SIS IrvinMay 13, 20261.0This review is directed toward a manager named Lacey. I traveled an hour to this store because I was having trouble getting my military discount to apply on the website so I thought I would go directly to the store and order it. I had a very disappointing experience. I went in to order the item and showed the customer service employee exactly what I wanted. I was informed that the advertised price only applied to the Enid, Oklahoma location and not the Ponca City store. I then politely asked the manager, Lacey, if they would honor or match the Enid store's price. Without even looking up from what she was doing, she rudely responded "no". As a manager, I would expect a much more professional and customer-friendly attitude. She then proceeded to tell me the price was only if I ordered online and I could not order the item in the store. In addition, while I was there, I witnessed her speaking rudely to an elderly gentleman who had brought in his chainsaw because he was experiencing issues with it. Customer service and professionalism seemed to be completely lacking during this visit.
- FIFrancis Soucy IIMay 10, 20265.0Very friendly and helpful staff
- MRMarsha RileyMay 6, 20265.0Came just to get a bird of paradise and I scored! 2fer!
- JJJMMar 26, 20261.0The Lowe's app for this location can't accurately display the aisles where searched items are located at. The automatic exit door wasn't working so I had to manually pry it open in order to leave. Unfortunately quite possibly the worst Lowe's location that I've stepped into.
- DDdanw176Feb 24, 20265.0Guys in the lumber yard in the back were a pleasure to work with… very enjoyable and hard workers.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Ponca City offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, paint, tools, flooring, lawn and garden equipment, outdoor furniture, and more for home improvement needs.
What are the store hours for Lowe's Home Improvement in Ponca City?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and may have different opening times or closures.
Does Lowe's Home Improvement offer online ordering and pickup services?
Yes, customers can shop online and choose in-store pickup or delivery services at the Ponca City location for convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What installation services are available at Lowe's in Ponca City?
Lowe's provides various installation services including appliances, flooring, cabinets, HVAC, lighting, plumbing fixtures, doors, roofing, and more to support your home improvement projects.
What payment options does Lowe's accept at their Ponca City store?
Lowe's accepts major payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places where I can exchange propane near Lowe's in Ponca City?
Yes, the Blue Rhino Propane Exchange is located near Lowe's, making it convenient to refill or exchange your propane tanks when shopping at Lowe's.
What other services are available nearby Lowe's that I could use during my visit?
Nearby Minute Key stores offer key duplication and locksmith services, which you can access conveniently while shopping at Lowe's.
Are there any nearby hotels near Lowe's in Ponca City for overnight stays?
La Quinta Inn & Suites by Wyndham and Fairfield Inn & Suites Ponca City are nearby hotels where customers can stay for overnight or extended visits.
How can I contact Lowe's Home Improvement in Ponca City if I have questions or needs?
You can call the main phone at +1 580-765-1111 or email customercare@lowes.com for assistance at the Ponca City location.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website