Aptive Pest Control

Reviews

• JW

  Jeff Ward

  today
  1.0
  I was under the impression I was paying for a full interior and exterior treatment, including a two-acre perimeter spray. Instead, the technician arrived much earlier than expected, never notified anyone they were on the property, and didn’t enter either of the two homes or any of the sheds even though that was discussed when I signed up. The technician showed up with nothing more than a backpack sprayer to treat a two-acre perimeter, which immediately raised concerns about whether the service was actually being completed as advertised. When I called to address my concerns, I was told that I should remind the technician that my service also included interior treatment. I’m sorry, but if I’m paying for a professional service, I shouldn’t have to remind your employees what my package includes in order for the job to be done correctly. And let’s not forget the finishing touch my windows were sprayed directly, leaving streaks all over the glass, rather than treating the window frames or eaves as any competent exterior application should. Overall, this experience felt rushed, unprofessional, and nowhere near the service that was promised. I expected expertise and attention to detail not to supervise the work myself. Gave a singular because at least they showed up.
• RR

  rjvolley

  Jul 2, 2026
  5.0
  Person arrived on time and completed his work in a timely fashion. He provided pictures of the areas he treated. Looking forward to seeing successful results within the next few weeks.
• CD

  Chad Dearinger

  Jul 1, 2026
  1.0
  My experience with Aptive Pest control has not been the best, they failed to provide the service they promised and when I contacted their customer service center I was transferred to an overseas call center. The agent in the call center had no customer service skills and wanted to argue with the me about processes that he had no information on, talk about a company with no centralized control, this equates to a horrible customer service and experience. Bottom line they charged me a cancelation fee for services they did not provide, seems like a scam to me so beware!
• CM

  Colt Melot

  Jun 27, 2026
  5.0
  Great first experience. I signed up and they were out the next day. The technician was helpful and thorough. I received a text with pictures of the treated area after he was finished.
• AA

  Anthony

  Jun 4, 2026
  1.0
  Salesman sold my brother on switching services and charged his card after setting up an appointment, told my brother he charged too much and needed to send some money back (dont understand how you accidentally charge too much on a set price service but okay..) so my brother had them send it to my venmo account. But before I knew all that when the salesman tried to sell me on the service he told me he was giving my bro half off the first service. (If you're confused by all this dont feel bad.. WE ARE TOO!) The salesman seemed sooooo nervous the entire time, couldn't look me in the eye at all. The guy who does the actual service showed up this morning and tried to explain how sometimes the salesman will give people money to help them buy into the service and that the company never collected the original payment and that he needed to use that money to pay for the service. My brothers card was charged $100+ yesterday which according to the salesman was too much and he send back $59 .. Sounds like some elaborate scam or embezzlement scheme... My brother told them he no longer wanted the service so the guy just hopped in his truck and left.. didn't try and convince my brother to stay with the service or try to figure anything out.. which makes it seem even more suspicious that he just up and left with no explanation or anything. Original sales guy is supposed to come back around 2 today.. if he shows up we will get to the bottom of it...

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