AIS Commercial Parts & Service provides quality parts and services to companies throughout Western Pennsylvania, Northeast Ohio, and Northwestern West Virginia.
As the area’s leading distributor of foodservice commercial parts and services, our team is dedicated to helping you maximize your equipment and help extend their life cycle. Our free online manuals and our staff of knowledgeable associates will ensure that you get the right part when you need it, every time. As one of 33 CFESA certified service companies in the country and the only CFESA certified company in the state of Pennsylvania, you can be assured that you are getting the highest level of service by our factory-trained technicians.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.