Question 1

What is Aptive Pest Control?

Accepted Answer

Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.

Question 2

What does Aptive Pest Control do?

Accepted Answer

Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.

Question 3

Is Aptive pest control safe?

Accepted Answer

Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.

Question 4

What pests do you treat?

Accepted Answer

Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.

Question 5

Why am I still seeing pests after my first treatment?

Accepted Answer

If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.

Question 6

How much does professional pest control cost?

Accepted Answer

Our professional pest control plans start as low as $49 to $55 per month for our Basic plan, depending on your location. We offer three primary tiers—Basic, Pro, and Premium—designed to fit different levels of protection needs and budgets.

Question 7

Do you offer same-day pest control services?

Accepted Answer

Yes, depending on current technician availability. If you call before noon, we can often provide same-day service for urgent pest issues.

Question 8

How soon can a technician come out for an emergency?

Accepted Answer

We strive for 24 to 48-hour response times. For emergencies like a yellow jacket nest or indoor roach sightings, we prioritize your call in our daily schedule.

Question 9

Do you spray both the inside and outside of the house?

Accepted Answer

Yes, standard service covers both. We focus on the exterior to stop pests at the source and treat the interior (baseboards/under sinks) to eliminate any that have already entered.

Question 10

What areas are included in a "perimeter" treatment?

Accepted Answer

A perimeter treatment covers 3 feet up the foundation and 3 feet out into the yard. We also treat windowsills, door frames, and eaves.

Question 11

How do I get rid of an ant infestation in my kitchen?

Accepted Answer

To stop ants, we use "transferable" baits. Workers carry the bait back to the queen, killing the entire colony rather than just the ants you see on the counter.

Question 12

What is the best treatment for German cockroaches?

Accepted Answer

German roaches require a combination of baiting, insect growth regulators (IGRs), and sanitation. They are resilient, so 2–3 follow-up visits are often required for total elimination.

Question 13

Is pest control safe for children and infants?

Accepted Answer

Yes, we prioritize family-safe applications. By focusing on the exterior and using low-toxicity indoor treatments, we minimize exposure. We recommend keeping children out of treated areas for 30–60 minutes until dry.

Question 14

What is your "Pest-Free Guarantee"?

Accepted Answer

Our guarantee means if the pests return between scheduled visits, we return for free. We stay until the problem is solved.

Question 15

Do you offer free re-treatments?

Accepted Answer

Yes, all of our recurring plans include unlimited free re-treatments for covered pests.

Question 16

Why am I still seeing bugs after my first service?

Accepted Answer

This is the "flush out" period. The treatment is driving pests out of their hiding spots. They will die off shortly after coming into contact with the product.

Question 17

Why is the pest problem getting worse?

Accepted Answer

This usually happens with ants and roaches as they are attracted to our baits. This "surge" is a sign that the colony is actively feeding on the treatment.

Question 18

How can I tell if a treatment was successful?

Accepted Answer

Success is measured by a steady decrease in sightings and finding dead insects rather than live ones.

Question 19

Do you guarantee 100% elimination?

Accepted Answer

We guarantee to control and manage populations to the point where they do not infest your living space. No one can stop every single bug from ever entering, but we ensure they don't stay.

Aptive Pest Control

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