Brand Certified
Lowe's Home Improvement
4.1(1658 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
3788 Burbank Road, Wooster, OH
44691, United States
Certified by Lowe's Home Improvement • May 17, 2026
(330) 287-2261
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/OH-Wooster/1696
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Wooster, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,658 reviews
5 stars
877
4 stars
414
3 stars
159
2 stars
60
1 star
148
- MCM C1 day ago2.0Check out the companies that install for Lowes before you agree to it! We bought carpet from Lowes, which was great but the installer made my daughter feel very uncomfortable hitting on her and then asking her out. Very unprofessional not to mention twice her age. So gross. He also advised us to keep our shoes on verses walking barefoot or wearing socks claiming the oils from our feet that would ruin the carpet. I'm not buying that one but what a great way for Lowes to keep getting more orders for carpet and repeat business for the contractor. The other example is an appliance that was purchased at Lowes and then contracted out to be hooked up. This could have turned out very deadly as the installer did not do it correctly and resulted in a gas leak, an ambulance trip, and an ER visit all of which the contracted company and Lowe's are not doing anything to resolve the situation. It's disgusting. I like Lowes but will NOT purchase anything that needs to be installed. These contracted companies indirectly represent Lowes and there is MUCH room for improvement. Heed caution!
- KHKaw-Liga HatchMay 13, 20261.0Lowes sucks. I would never go there if I definitely didn't have to. A couple of the associates are awesome but prices & selection sucks. Cant wait til Menards comes to town & rivals them.
- SMsusan marsApr 25, 20261.0Went to my local store, indoor plants! So many are dead or dying from lack of water. Stop selling them or take care of them!!!!!!
- JHJennifer HumphreyApr 22, 20265.0Friendly staff clean store great location
- RLRobin LongApr 5, 20261.0I am very disappointed with the level of service we have experienced at our local Lowe’s. My husband initially ordered wood and was informed it would take approximately one week to arrive. When he attempted to call for an update, he was unable to reach a representative and encountered only an automated system with no option to speak to a person. He then visited the store in person, only to learn that his order had been canceled without notification. An associate assisted him in placing the order again and advised that he would be contacted once it arrived. He later received a text message indicating that the order was ready for pickup; however, upon returning to the store, he was told the order had once again been canceled. The order was placed for a third time, and he was assured it would arrive the following day, with a promise of a personal call when it came in. Unfortunately, he did not receive a call the next day and waited an additional day before contacting the store himself, at which point he was told the order was available. Overall, the experience has been marked by confusion, poor communication, and a lack of accountability. It is concerning that there appears to be little coordination or follow-through among staff.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Wooster, OH offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, garden equipment, and more. Services include installation for appliances, flooring, lighting, and other home improvement needs.
What are the store hours for Lowe's Home Improvement in Wooster, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as noted on their website.
Does Lowe's Home Improvement in Wooster offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Wooster, OH?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via the Order History on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
Are there any nearby stores or services where I can find additional home improvement products?
Yes, Sherwin-Williams, a nearby hardware and building supply store, is close by and complements Lowe's product selection.
What nearby shopping centers can I visit when shopping at Lowe's Wooster location?
Wooster Crossing shopping center is nearby, which offers various stores and dining options for a convenient shopping experience.
Are there places nearby where I can get key and locksmith services?
Yes, minuteKEY locksmith services are located nearby, making it convenient if you need key duplication or locksmith help while visiting Lowe's.
What are some nearby dining options near Lowe's Home Improvement in Wooster, OH?
Nearby dining options include Panera Bread for coffee and bakery items, Asian Wok for Chinese food, Wingstop for chicken wings, and The Honey Baked Ham Company for deli and catering.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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