Aptive Pest Control

Reviews

• BB

  Brandon Berman

  1 day ago
  1.0
  Worst company to have to call and try to talk to your account I've ever experienced, and if you ever need to cancel it takes forever. Think you would be able to mange your account online and not through a call center in 2026? Think again. Never using them again, never recommending them. They make it a hassle and try to lock you into contracts. If I could I would give 0 stars.
• RM

  Ryan McClain

  4 days ago
  1.0
  Customer service at Aptive is a joke. I called to cancel and they keep charging me. I have cancelled twice now. They are so hard to contact and work with. DIY for pest control, this is not worth it.
• MC

  Mr Crooks

  Aug 19, 2026
  5.0
  Mikel was on time, communicated with what was performed and what was needed, pictures sent with areas of service, respectful and caring, and overall and job well done! I would prefer if he is the person always performing the service but this company is actually awesome and you do get the best bang for your buck (Since switching to this company, we have seen a major decrease in insects and pest and we are extremely grateful. Will continue receiving services from company as long as they continue to bring the most value).
• SH

  Sherry Howard

  Aug 17, 2026
  1.0
  We have had Aptive pest control for about one year. During this past year we have found several spiders during this past year. No big deal, we dealt with it without much of a problem. The past four weeks have been a different story. We have had a serious problem with fleas. My two dogs and cat have had a serious problem with fleas. My husband contacted the customer service, they set us up with a service call the next day. We had no follow up calls from management after being told we would. We still have the flea problem, animals are miserable after multiple flea treatments-we are miserable…
• VH

  Vicki Houseman

  Aug 4, 2026
  2.0
  I’m conflicted. The salesperson was friendly, but talked very fast. He told me how much they would do-inside and out. He specified spiders, wasps, fleas, aphids, and mosquitoes. He told me the special is only $29.99, then $80 per month. He said it is easy to cancel, and if I canceled, to protect the worker they would charge me, in his words “a buck ninety nine.” I had noticed some spiders in my basement and agreed for the treatment. The worker came the next day-came in, introduced himself and asked a series of questions verifying that the salesman had told me certain things. One was that if I canceled I would be charged $199.00 for the first application. So the “buck ninety nine” was $199. Then he proceeds to say he’s only doing the outside- sales guy said he would treat the yard, the shed, garage, and inside. That didn’t happen. I really feel I’ve been “taken” and I’m pretty disgusted. He also said he’d send pictures by text of what he did. Never received anything.

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