Brand Certified
Lowe's Home Improvement
4.1(1436 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2000 West Main Street, Troy, OH
45373, United States
Certified by Lowe's Home Improvement • May 17, 2026
(937) 339-2544
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/OH-Troy/1523?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1523-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Troy, OH offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,436 reviews
5 stars
771
4 stars
359
3 stars
122
2 stars
59
1 star
125
- EFEvan FordMay 6, 20261.0Sold me a defective dryer that I bought brand new about a month ago. It sucks up my clothes and destroys them. Since I did not buy with Lowe’s credit card -they refused to fix it, exchange it, or let me return. Making me go through hoops with the manufacturer to get it fixed. A good company will stand by their products or make an effort to fix it for the customer- Lowe’s does not. I will never buy from Lowe’s again worst company ever.
- NPN PApr 28, 20261.0They have numerous Flock AI cameras. Say bye to any privacy. The AI even zooms in on your phone if it’s visible on camera. And it logs all this info and keeps it automatically.
- NFNick FloraApr 11, 20261.0I was at Lowe’s and an associate was helping me show where to find a couple of things around the store and the assistant manager Gary interrupted her and started interrupting our conversation and proceeded to verbally abuse her and treat her awful and she had to stop helping me. Gary should be fired.
- LLLarryApr 11, 20261.0I was in dealing with an associate in Lawn and Garden and the assistant manager Gary very rudely interrupted our very kind associate and tore into her in front of us completely needlessly and ruined a pleasant experience.. He continued to verbally abuse them in my presence, as we walked away.. Ruined my experience and I was very disappointed...
- SGSable GastonMar 29, 20265.0Todd and Jeff were so helpful while we were looking for a lawn mower! They treated us like family, giving us advice to make the best decision for our purchase.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Troy, OH?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, bathroom storage, gardening equipment, and more.
What are the operating hours for Lowe's Home Improvement in Troy, OH?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's in Troy offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
If I find a product online, how can I locate it at Lowe's in Troy?
You can search by keyword, Lowe's item number, brand, or manufacturer's model number. Browsing by department is also available to find items in-store or online.
Are there installation services available at Lowe's in Troy, OH?
Yes, Lowe's provides various installation services including appliances, flooring, cabinetry, doors, windows, and much more.
What nearby places can I visit when shopping at Lowe's in Troy, OH?
Near Lowe's you can find Minute Key for key and locksmith services, Blue Rhino Propane Exchange for propane needs, and Tim Hortons for coffee and snacks.
How can nearby restaurants benefit my visit to Lowe's Troy?
You can enjoy convenient dining options nearby, such as Culver's for American fast food, Chipotle Mexican Grill for Tex-Mex cuisine, and Panera Bread for bakery and café items before or after your shopping trip.
What other nearby stores can complement my shopping needs when visiting Lowe's in Troy, OH?
Nearby you will find Meijer Express Gas Station for fuel and convenience items, T-Mobile stores for mobile phone needs, and Western Union for financial services, making your visit to the area more convenient.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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