Brand Certified
Lowe's Home Improvement
4.2(1554 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
101 Massillon Marketplace Drive SW, Massillon, OH
44646, United States
Certified by Lowe's Home Improvement • May 17, 2026
(330) 832-1901
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/OH-Massillon/0766
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Massillon, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
101 Massillon Marketplace Drive SW, Massillon, OH
44646, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
1,554 reviews
5 stars
875
4 stars
364
3 stars
140
2 stars
49
1 star
126
- LGLarry GlasgowMay 11, 20265.0Always a Lowe's fan. Home, farm, rental property's. The Always have what I need to get the job done. No issues with veterans discount, tax exempt or returning leftover materials from a job.
- BBBecky BungardMay 3, 20265.0I have a voice prosthetic so it's not always easy for people to understand me, but both gentlemen I delt with today were great with me. I recommend this store greatly
- MMMariaApr 28, 20261.0The story has gone downhill significantly over the years and I probably have no need to go back into all those shopping center after all the bad stuff that's happened between the lack of assistance with the employees trying to get service workers out to finish work and poor workmanship with the contractors that they use I would never suggest inviting them into your home to do any work the house was left with holes in the walls from the employees and it's taken 9 months to reach out and work with the contractors to get a resolution the entire floor needs to be recut! We've gone round and round with the installation and not only did they do shoddy work they left the place with more damage than good the molding was shorted around multiple corners as if they didn't know what they were doing to take 9 months to get a resolution after sending 40 photos into Lowe's fighting with the credit card company and to have the kind of work that they provided I would highly recommend go someplace else
- MSMadeline SwopeApr 24, 20265.0The rental carpet cleaners are fairly priced and easy to use for all your deep cleaning needs.
- CBCher BearApr 5, 20264.0Had some good sales but I had trouble finding help
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website