Vacuum Concepts

Reviews

• BK

  Beth Konstantinidis

  4 days ago
  5.0
  Vacuum Concepts is a customer-friendly business. They have always provided friendly, professional service. The staff is knowledgeable and they listen to my concerns and resolve all issues promptly. Great business!
• DR

  Daniel Ruef

  5 days ago
  5.0
  Was looking for some filters for my older model Shark vacuum cleaner. After going to a couple big box stores unsuccessfully, searched my phone and found the Vacuum Concepts store, which was actually not far from home. Called and confirmed they had what I needed, actually double checking their inventory before I hung up. Went there , was greeted warmly and walked out with the filters I needed. Great efficient customer service! Thank you.
• KP

  Kathy Peroutka

  6 days ago
  2.0
  I simply went in for Kirby bags, found them easily, the woman who checked me out was very friendly. When she asked for my # and email, she assured me that I would not receive calls/texts/emails. I believed her. I regret that I did. I have been plagued with all 3, repeatedly demanding that I submit a review. I responded 3X that I didn't plan on it and to remove me. It has persisted. I will be going into the store to have them delete me from their system. Plenty of other places that I can make this same purchase without the hassle.
• BD

  Barbara Denen

  May 12, 2026
  5.0
  I highly recommend Vacuum Concepts. Kelsey was great and worked with me to find the best vacuum that would work for me and my needs. If you need a vacuum repaired or need a new one, you won’t be disappointed going to Vacuum Concepts.
• AJ

  Alan Bomar Jones

  Apr 29, 2026
  4.0
  They arrived early which was convenient. They went right to work and stayed on task. Job was completed. Our misunderstanding was what exactly did the job provide. What I mean is, details. Once the team left I walked around and inspected each vent. (Something I would have liked for them to have done, but they did not) I realized that the floor register was not cleaned. None of them. I am not saying they promised this as part of the service; however, that supports how we were not fully told what was involved in the process. This was our first ventilation cleaning so we did not know. As a result, I had to go to each vent, remove the floor register and clean it. I also took a wet rag and a brush and cleaned inside the ventilation walls. I know it makes for a longer day, but maybe this is something to consider to offer, even if it would cost more. My wife and I had agreed that we would have paid for that part of the service if it was offered to us.

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