Brand Certified
Lowe's Home Improvement
4.1(1928 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
505 East Kemper Road, Cincinnati, OH
45246, United States
Certified by Lowe's Home Improvement • May 17, 2026
(513) 671-2093
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/OH-Cincinnati/0760
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Cincinnati, OH, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
1,928 reviews
5 stars
985
4 stars
498
3 stars
182
2 stars
83
1 star
180
- OGOrlando GarciaMay 12, 20261.0HORRIBLE CUSTOMER SERVICE FOR ONLINE PICKUPS. I do online pickup because it is way more convenient. Typically I have had zero problems until recently. I ordered a 55gal trash can. Email says order is ready for pickup. I go to pick it up and the lady at the front desk says it will be ready in the locker. I inform her it is too big to be put in a locker. I will need an associate to go get it for me. She tells me No. With some attitude. You need to scan the code and the locker will open. I again tell her it is too big to be in a locker and I have already scanned in. She rolls her eyes and walks away. 10min later I again ask her if she can call someone to get my trash can for me. She tells me it’s in the locker.
- ARAmit RaiMay 11, 20261.0The experience was extremely disappointing. I had ordered the lawn mower and they send the damaged mower. We tried to called it was horrible and tried to exchange for 5 times. There’s was no call nothing and the exchange lawn mower did not arrived so we requested for the item return pick up and refund. It took almost 2 months and they refunded on their store credit card which only can use on Lowe’s store. It was ridiculous because I spent almost four thousand dollars for the item and I do not want to make future purchases with this company. It took a week and was asked to bring their store credit card back and they said they will refund back to finally my account. I’m still waiting for the refund to my account. This company and Springdale location was horrible. The days I have wasted, the hours of call I had to call, and amount to drive back and forth was extremely frustrating and painful. The supervisor I dealt with was Justus (Ams) 4110 and Emily (ops Ams) 4132 at Springdale location. They can’t really provide any help nor did any good job at their respective jobs. It was extremely inconvenient and dissatisfying. I would never shop at this company and would NOT recommend anyone to make purchases at this company. Amit Rai
- KHkelly heppertMay 2, 20265.0Everyone was so helpful and really nice. I don't shop there often and accidentally went to the return counter to check out. The woman manning the desk didn't hesitate to ring me up anyway. It was really apreciated!
- CCChrisMay 1, 20261.0What a horrible experience this has been. On April 25th my dryer died, beyond repair. I got on Lowe’s website and selected my closest store, Springdale. I placed an order for a new dryer. Earliest delivery scheduled for May 1st. Take the day off of work because their delivery window is 8am-8pm. Ridiculous, but is what it is. Day before delivery I get a text update that my window is 1:30-5:30pm. Better. At 1am I get an email telling me that my delivery is being changed to April 6th on the day it is supposed to be delivered. I call their customer supposed line (terrible) and they tell me there is nothing that can be done. I can’t go pick it up. There is no team available to deliver my item. Their feeling is that a $50 gift card is fair thing to make up for the inconvenience. The first person I talked to Shane is understanding but I didn’t feel like he was sure if anything could be done, I ask for a supervisor. Dario (supervisor) is who I am transferred to after being on hold for 15 minutes is rude and goes right to cancelling the order. At this point I agree and since I have a free day will be making sure that others know to not waste their time and money on purchasing through Lowe’s. Spend your money elsewhere because you are probably in for some disappointment along the way.
- NLNate LeonardApr 30, 20261.0Normally my preferred Lowe's and a chill place to shop. However, today, they had a very pushy gutter leaf filter salesman set up by the front entrance. Told him "not interested" several times as he worked his way through his objection-handling script, with him eventually telling me I actually *was* interested, because I had looked at his little display as I walked by. I should add that I was dressed for work, painted stained pants, beat up shirt and dirty cap... Seriously? I'm trying to get in and out because I have a job to get back to. Was unable to reach store management by phone hence the review.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Cincinnati?
You can find a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, cabinets, countertops, decks, doors, flooring, lighting, plumbing fixtures, roofing, and more. They also provide appliance installation, home accessibility installation, and generator installation among other services.
What are the store hours for Lowe's Home Improvement in Cincinnati?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, and the store is closed on Thanksgiving and Christmas Day.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if there are changes to your order status.
Where is Lowe's Home Improvement located in Cincinnati?
Lowe's is located at 505 East Kemper Road, Cincinnati, OH 45246, USA.
What are some nearby services and stores I can visit along with Lowe's?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and T.J.Maxx for clothing and department store shopping. These make it convenient to handle multiple errands during your visit.
Are there dining options near Lowe's Home Improvement in Cincinnati?
Yes, nearby dining options include Chili's Grill & Bar for Mexican and American cuisine, Chick-fil-A for fast food chicken meals, and CiCi's Pizza for pizza lovers.
Where can I find related home and garden stores near Lowe's?
Close by, you can visit Hibbett Sports for sporting goods, Bath & Body Works for cosmetic and beauty supplies, and Springdale Plaza for various women's clothing and shopping needs.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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