Question 1

Do you sell Poly furniture?

Accepted Answer

Yes! At Eastgate Pools, we stock a HUGE selection of Berlin Gardens and Telescope Casual Poly furniture and we would love to show you the quality, the comfort, AND the great looks of both manufacturers. And if our huge selection still isn’t what you have in mind, we welcome special orders!

Question 2

How often should I test my pool water?

Accepted Answer

It is recommended that you test your pool water a few (3-5) times per week. This will familiarize you with the slight differences in colors that will tell how your water is "doing." If you would like to compare your results with ours, we have state of the art water testing equipment that provides accurate results as well as helpful information such as safe ranges and proper adjustment dosages. We are always happy to help get you on the right track. Just bring us 12-16 ounces of pool water, taken from 18-24" below the surface, and we will be able to take it from there.

Question 3

How large of an area do I need for an above ground pool?

Accepted Answer

When the installer levels the area where the above ground pool will be placed, they will level 3 feet more than the pool size in all directions. This means that a 12'x24' oval pool will require approximately 18'x30' to properly place it. A 24' diameter round above ground pool will require a 27' diameter to contain it.

Question 4

Should I treat my pool any differently after heavy swimmer usage or heavy rain?

Accepted Answer

These two situations can cause an influx of organic and other waste products. They can tax your sanitizer's effectiveness. The best way to prevent cloudiness and algae growth is to increase your pool's sanitizer level by shocking the pool water, either with liquid chlorine or a granular shock treatment like our Simple Salt Shimmer 2. Ask your Eastgate Pools and Spas professional for details.

Question 5

How do I make my above-ground pool maintenance free?

Accepted Answer

No above ground pool is 100% maintenance free. There are a number of automatic pool cleaners that your sales professional can tell you about. They will reduce your labor load greatly. Kick back and relax while an automatic pool cleaner keeps your pool nice and clean!

In terms of chemical maintenance, the Simple Salt System will make it much easier to stay on top of your above ground pool's water chemistry and cleanliness. It all starts with the mineral chamber, which dispenses minerals to help keep the water clean, safe, and clear. In addition to those minerals, Simple Salt Shimmer 2 is added weekly and Simple Salt Vivid (clarifying enzymes) are added once every two weeks to help keep the pool water soft, silky and clear! Overall, maintenance and work will be reduced substantially by this system. Be sure to ask your salesperson about the benefits of The Simple Salt System today.

Question 6

How long should a spa last me?

Accepted Answer

While the upkeep of the spa and preventative maintenance affects this answer, the average spa will last approximately 10 to 15 years. We have witnessed many spas, however, that have far exceeded that estimate.

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