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Bryan Municipal Utilities is a customer-owned, non-profit municipal utility providing the best quality water, electric, and communications services to the residents of Bryan, Ohio.
Bryan Municipal Utilities began over 100 years ago with the establishment of the Bryan waterworks in 1892. Electric service was added in 1896 when the residents of Bryan voted to create their own electric company. Communications services were added in 1998 to provide Bryan with a fiber optic system designed to provide television and high-speed Internet access and data transfer.
Presently, the utility serves approximately 6,000 customers. Since its formation in 1906, the Board of Public Affairs has developed the policies that govern the utility’s operation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.