Aptive Pest Control

Reviews

• MP

  Mary Penn

  2 days ago
  5.0
  Great service. Protects my grandchildren from ticks, mosquitoes and other insects. They also set up a mouse protection system. The service was simple and quick. They text me when they arrive. They work quietly and respect my privacy. They also let me know when I can put my pets back outside before they leave.
• PB

  Paul Bottoff

  2 days ago
  5.0
  Jeremy and Ben were at our place for our monthly service. They were filling in for Bernard, so I showed them around the property so they may be able to address my concerns. I was very worried bec for the first time since we have lived at this property, I found a tick on me twice. Jeremy and Ben patiently listened and they also treated areas that were slightly overgrown. Ben removed the cobwebs around the structures - garage and house and where I stay a lot: my garden. They really did a great job, they also put down mosquito traps and fastened one so it doesn’t fall over. I am very happy with the service they did.
• JS

  John S.

  Jun 27, 2026
  1.0
  I see I'm not the only one. I have a no soliciting sign, and pointed it out. Was told they were just informing me they were doing treatments near by that may affect me which was an excuse to impose thier manipulative BS soliciting on me. Thanks for the heads up that your treatments nextdoor can cause me problems. Spare me your canned reply. My lawyer advised me what to do next time.
• LB

  Lee Barnhouse

  Jun 26, 2026
  1.0
  I signed up with Aptive after a salesperson promised a thorough inspection of our home's exterior to find and seal mouse entry points, followed by a combination of outdoor bait stations and indoor traps. What we got was something very different: The technician arrived 45 minutes past the end of our 2-hour arrival window. He started preparing a bug spray before I reminded him we were there for mice - not insects. The "inspection" lasted about two minutes. He guessed mice might be coming in through the roof but said Aptive doesn't like their techs to climb on roofs. He wasn't sure whether mice could climb brick (they can, my wife found that out in seconds on Google). When I raised my concerns, the salesperson acknowledged I was within my 3-day right of rescission and said calling customer service would cancel the contract with no penalty. Customer service told me the opposite - that the right of rescission only covers the early termination fee and I still owe for the initial visit. No supervisor was available, no escalation path offered. I was sold one service and received another. The company then contradicted its own salesperson when I tried to exit. Proceed with extreme caution.
• GK

  Gena Komrada

  Jun 25, 2026
  5.0
  I’m in the process of moving into a new house and discovered rodent droppings in the basement. Technician was thorough and provided good service to prevent any further entry. Sprayed the interior of the house and exterior of the property. Also treated the detached garage and shed. I highly recommend. Initial promotion price was good and monthly fee for 12 months was reasonable.

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