Aptive Pest Control

Reviews

• CC

  Cathy Carson

  2 days ago
  5.0
  Daryl does an excellent job and is friendly!!!!!! We have had mouse problems since we moved in and when he came upstairs from the basement he had found 2 places where they were getting in!!!!!! In the 5 years we’ve lived here we have hadPLENTY of people in that basement because of the mice and he was the FIRST One to actually find on where they are getting in!!!!!!!
• KE

  Kathleen Earnest

  4 days ago
  5.0
  We bought our house one year ago this month. The house had been taken over by stink bugs and spiders. Clearly, the other owner did not have the house treated. We hired Aptive and with the first spray, we saw improvements. By the third treatment, we never saw another stink bug or spider in the house. We are very happy with their services. I would also like to point out that, because we have indoor pets, we do not have the inside of our house sprayed. They accomplished all of this by treating the outside of our house. No pests here!!!! Thank you so much!
• EO

  elizabeth oconner

  Aug 14, 2026
  5.0
  Dylan Nesbitt was so knowledgeable on our visit. We learned a lot of new valuable information from him. He also had great communication with letting us know when we was on the way as well. He made us feel very confident that our problem was going to be treated!
• EH

  Elizabeth Hollis

  Aug 12, 2026
  2.0
  I absolutely would not recommend this company to anybody. From the first moment the technician stepped on my property I knew there were going to be issues because I live in Ohio and he was telling me that my account was connected to someone in Washington State...1,000s of miles away from me! Because they have you sign a contract before they even arrive there is no way I would have canceled their service when they were here and have to pay more money out of pocket for service that I wasn't going to be getting. The first technician who came to my home however was professional and courteous and did explain everything to me thoroughly. When it came to scheduling my next appointment I told them what day I was available, then I received a text saying they were coming on a completely different day so I arranged accordingly. Then I received a text saying that that date changed to a different day so I rearranged my plans only to have the technician arrive on the day that I originally scheduled for, 3 days later I get a text from another technician telling me he's on his way to my house only for me to have to tell him you don't have to come they were just here three days ago. Then today less than 11 days later I get another text telling me that the technician on his way to my house! The second technician who came to my house was condescending and I do not feel was thorough or considerate of my property. Talking to customer service is a complete joke because you're either stuck talking to a computerized system or someone who does not speak English.
• PK

  Payton Kuhns

  Aug 3, 2026
  1.0
  I needed to update my quote because I was told if I was having an issue with German cockroaches it would cost more but wanted to see the cost difference before my appointment. I have tried for 45 minutes to get a new quote and have been bounced around to at least 10 different people. Requested a supervisor because someone finally stated that is who could help me. 1st supervisor hung up and I had to start all over, and was finally transferred to another supervisor just for her to not help me and transfer me to someone else who could not help. There is no reason why my initial quote was quick and easy and this was such an ordeal. It would've been easier to cancel, then get a new quote from scratch because they said they couldn't get me a new quote because I was already given one. Finally told them to cancel because it's not worth the hassle and in that time I was able to get a quote and schedule an appointment with someone else. I'd suggest a different business model.

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