Raymour & Flanigan Furniture and Mattress Store

Reviews

• TS

  Tina Sabia

  1 day ago
  5.0
  The store is absolutely beautiful. The salesman Joe that helped me to find a mattress that I wanted was very obliging. I told him the price range and he really tried to stay within that price range and helped me to find a very comfortable mattress which. I had priced mattresses at two other places and the salesman dragged me all over the store, showing me things that were out of my price range. I have purchased a lot of furniture from Raymour and Flanagan and again, I was very satisfied.
• RR

  Ricardo Cosme Ruiz

  3 days ago
  5.0
  We appreciate visiting this establishment due to the extensive selection of items available and, most importantly, the exemplary service provided. On three occasions, we have sought to purchase furniture, and each time, Mr. Amir has assisted us. He consistently demonstrates friendliness, professionalism, expertise, patience, accommodating behavior, and maintains a cheerful demeanor. We will continue coming to this location and having Amir assist us.
• KF

  Kevin Finn

  May 2, 2026
  1.0
  I ordered a metal and glass side table and picked it up at my local store. When I got it home I found the kegs were chrome rather than nickel finish which is what I ordered. I tried to talk to a human with no success. I sent an email to the person who took my original order. I received no response. I then called the local store and was advised “no problem” the right legs would be in on Thursday a week from our conversation. I called a week later to be told “sorry, the truck must have been loaded with no room”. Well the box of kegs measure 3’x7”x3”. That truck must have been bulging at the sides not to be able to accommodate such a small box. Obviously I am not buying this story. So now I was told it will be in the following Thursday.As most places these guys talk customer service but don’t walk the walk. But this no different than any other company that preaches customer service but doesn’t follow through. So I am not surprised. Here we are about 5 weeks later and 4th delivery and order is still not correct. Raymour and Flanagan absolutely no help. Definitely do not buy online.
• TS

  Tony Saltarella

  May 1, 2026
  5.0
  We are in the process of furnishing our new home and went to R&F just to get ideas. We met with Amir and he introduced himself and left us to wander. We came across some really nice furniture including dining table / chairs, sectional sofa and 3 mattresses and decided to purchase from this store. Amir was very helpful from beginning to end with great pricing, damage coverage, financing and delivery. The furniture arrived on-time and in perfect condition. We couldn't have been more happy with the whole process. We will definitely go back and work with Amir to complete our collection of furniture & decor.
• MM

  Mari

  May 1, 2026
  5.0
  While I am still waiting for my sofa to be delivered due to it being a custom order my whole experience looking for the right sofa was exceptional. I am quite picky and Angelo was extremely sweet and patient with me. When we finally found the one I wanted, we went over all of my options. Angelo even went as far as ordering swatches to my home so I could make my final decision on material/ color (I needed to be sure it went well with my home). At the time I was looking he advised me of upcoming events that would provide me with the best price. Angelo kept me informed with the swatch order and when the sale event started so I could officially purchase my sofa. Great experience at the White Plains store with Angelo helps.

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