Raymour & Flanigan Furniture and Mattress Store

Reviews

• JS

  John Stubbe

  1 day ago
  5.0
  We had a great experience and our salesperson, Carla was extremely helpful and patient. The delivery was almost exactly 24 hours later. The setup was fast, efficient and courteous. We would highly recommend Raymour & Flanigan.
• PK

  Patty Lewis Keefe

  May 13, 2026
  5.0
  We had a great experience. We wanted to purchase a headboard and we did. However, when we walked in the door we saw a couch and chairs (turned out to be 2 reclining chairs and two of the couch reclined. We are building a new house that won't be ready until April '27. Marie Privaitera-Parsons, took care of us and we locked in on the couch and two chairs along with 6 dining chairs that we will need. And as we get closer to moving into the new house we might need some other items.
• RD

  Robert Dressler

  May 2, 2026
  5.0
  Sales rep was friendly, knowledgeable, offered good suggestions and worked closely with us doing calculations and measurements to make sure live seat and accent chair were good fits for our living room. It was a pleasure working with Christine.
• FF

  Francesca Fuller

  May 1, 2026
  2.0
  The person at the store who sold me the couch was fantastic!! However, since then it’s been annoying and not easy. There was no way to get a hold of confirmation of what color was ordered and it was not included in my receipt. I sent multiple messages on Instagram, Facebook, emails the chat services with no replies or help and now my couch is arriving two weeks after I was told. Extremely difficult communication and customer service. My experience w Bobs was a thousand times better.
• PK

  Paul T Keppler

  Apr 22, 2026
  3.0
  My store experience was great; my wife and I were well taken care of. We're happy with the bedroom set already delivered, and await the delivery of our sofa. My delivery experience, however, was not as satisfactory. Let me be clear: I assign no blame to the two men who formed our delivery team. They were efficient and worked at a breakneck pace while completing their tasks. My blame, and my ire, lie with Raymour and Flanigan's management, who clearly order their delivery crew (s) to work as fast as possible, thus to move on to the next service location. Post-delivery, our townhome now has four areas damaged during our service. The oak staircase railing has scrape marks, the berber carpeting at the transition from the hallway to the bedroom shows some shredded material from pushing our mattress across the floor, and the bedroom door framing trim has both chipped wood and a black scratch. Product deliveries should not disturb your customers' property, nor violate their trust in your ability to provide a first-class experience.

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