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La-Z-Boy Victor

4.6
(250 reviews)

Business Details

40 Eastview Park Mall, Victor, NY
14564, United States
(585) 371-5862
https://www.la-z-boy.com

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

La-Z-Boy Victor
40 Eastview Park Mall, Victor, NY
14564, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Reviews

4.6
250 reviews
5 stars
213
4 stars
13
3 stars
3
2 stars
4
1 star
17
  • DG
    David Gibbons
    2 days ago
    5.0
    Highly Recommend John at Victor La-Z-Boy! We recently set up a complimentary design consultation with John at the Victor La-Z-Boy store, and it was one of the best furniture shopping experiences we’ve ever had. John was incredibly knowledgeable, patient, and genuinely enthusiastic about helping us create the perfect living room setup. We spent a wonderful 1.5 hours with him customizing a sectional, sofa, club chair, and ottoman. He walked us through every option, explaining the features, fabrics, and construction in detail so we felt confident in our choices. What stood out most was his excellent design advice—especially with colors. He helped us pick the perfect palette that we never would have considered on our own, and the results look warm, stylish, and exactly right for our home. We left the store absolutely thrilled with the attention to detail, the education we received, and how much fun the whole process was. John made what could have been an overwhelming decision feel easy and enjoyable. If you’re looking to invest in quality furniture and want expert guidance, I can’t recommend John at Victor La-Z-Boy enough. He’s a true professional who clearly loves what he does. Thank you, John!
  • DA
    Don Appleton
    5 days ago
    3.0
    Our salesman, John was very helpful and accommodating. We reviewed several chairs and several different materials requiring John to calculate and recalculate the ultimate cost. He did a good job. As far as Lazy-Boy corporate is concerned: - Color selection/inventory on the floor was limited requiring custom ordering and a price increase. - A "Wall recliner", which only reclines and does not rock or swivel costs more. This is counter intuitive as the rocking, swivel recliner does more mechanically than the wall recliner. Why the additional cost? - The most "interesting" charge was $49 delivery change we had to pay for shipping to the store from the factory, even though I will be bringing the chair home on my truck. Why should there be an additional charge? All the chairs on the floor likely shipped from the same factory? I do like the warranty. hopefully will like the chair and did not want to spend any more of my time on this. I made the purchase, but the "nickel and dime" methods did not sit well!
  • FJ
    Frederick Schleber Jr
    May 12, 2026
    1.0
    I'm 80 yrs old and disabled and you scheduled a delivery time of 7:30 AM to 10:30 AM. Incredible that you have the balls to schedule a delivery before 8 AM but then of course you have already been paid. One star folks and just hope no one asks me for a referral.
  • KS
    Karen Serinis
    May 7, 2026
    5.0
    Want to share a very positive experience with Josh, the Victor store manager. My initial purchase was mishandled by a prior employee; Josh came in to pick up the pieces. He went above and beyond to ensure my satisfaction. Kudos to him and to La-Z-Boy for recognizing his leadership.
  • DM
    David Marsh
    Apr 24, 2026
    5.0
    We received excellent service at the La-Z-Boy store in Victor. The salesman took his time and answered all of our questions. We did not feel as though we were being pushed toward a more expensive product. When we told him that we needed some time to think about it, he was happy to let us do that. We called back two days later and spoke to a different salesman who was able knowledgeable about what we wanted and was actually able to save us a little extra money. We have yet to receive the product, but so far so good. Nice job, Geoff and Jay!

Frequently Asked Questions About La-Z-Boy Victor

What type of furniture does La-Z-Boy Victor offer?

La-Z-Boy Victor offers a wide range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories, all customizable to suit unique styles.

Does La-Z-Boy Victor provide delivery services?

Yes, La-Z-Boy Victor offers delivery services for their furniture products.

Brand Certified Facts from La-Z-Boy Victor

This information is certified by La-Z-Boy Victor and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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