We are a full-service dealership proudly representing Herman Miller, DIRTT, and many other quality manufacturers of corporate, educational, government, and healthcare products. Sedgwick has 4 locations, establishing Rochester first in October of 1997, Syracuse in 2003, Ithaca in 2007, and Corning most recently formed at the end of 2016. We utilize our design staff to provide products, applications and deliverables that go beyond a parts-list. Our Dealer Designers, who were once considered a production house of specifications, are trained and educated consultants.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.