Brand Certified
Lowe's Home Improvement
4.0(2088 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
131 Simon Drive, Syracuse, NY
13224, United States
Certified by Lowe's Home Improvement • May 17, 2026
(315) 350-2801
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NY-Syracuse/2380
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Syracuse, NY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
2,088 reviews
5 stars
1,105
4 stars
478
3 stars
198
2 stars
76
1 star
231
- MGMatthew Gregerson3 days ago2.0Same as every other lowes, except this one has an employee that can't listen to make things easier on him, the product I needed was out of my reach, I asked this dude, he immediately needs to reference his phone computer to see if it's in stock, I told him it is on the shelf, and that I just pain can't reach it, he comes over to see nothing on the front of the shelf, immediately goes to his phone computer to see if it's in stock again, I get lots and whip my flashlight out of my pocket onto the shelf and said it's right back there, neither of us is going to easily reach it, he spends of without a word, good up front and comes back with a handle with a 90 degree foot on it, pulls it forward and says he hopes it's what I'm looking for, because he's not there to tell me what products to use, I told him it's what we're already using and I'd rather have an extra than run out! Henry 430 was the product.
- MFMatt Flanagan3 days ago1.0May 2026 , Ordered curb side pickup , got email saying it was ready when I arrived nothing was ready I had to locate products & physically load it myself . The order was over 50 bags of top Soil mulch combination. I didnt even get my full order . Thanks again Lowe’s for great customer service and having my order ready .
- ITIvan ThevaMay 4, 20261.0I don’t like leaving negative reviews but there’s a big older guy with a mustache that straight up lied to my face about not being able to process a return for a ladder I bought the day before. He said something about some regulatory board wouldn’t allow them to accept a return on a ladder that he didn’t know if it had been used or not. Drove 15 min to another Lowe’s and returned it without a problem.
- RSRalph SardoMay 3, 20261.0We put in a order for fencing April 9th. The order won't be in the store until May 9th. 10 days after the paid order was to be there. DONT DO BUSINESS WITH LOWES. They will be going out of business
- RCRay and CayMay 3, 20265.0I had quite a time finding carpet pet stain spray and Richard S. stopped what he was doing and took me right to it. That is what customer service is all about! Thanks!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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