Peggy, as well as all the other staff, were super friendly and informative, just great overall. We got a lot of quotes and they were super patient! We got a very wide shade (over 120 inches) around the beginning of the year and it's holding up very well. Definitely worth the money, and we will continue to patron here :D
LP
Linette Pascual
5 days ago
⭐⭐⭐⭐⭐ 5 Stars – Peggy Deserves More Than Five Stars!
I cannot say enough wonderful things about Peggy at Blinds To Go! If there is one person who deserves to be recognized for going above and beyond for her customers, it is HER!
For months, Peggy has worked patiently with me and my family, making sure we were completely satisfied with our shades. Throughout this entire process, she has shown an incredible amount of patience, kindness, professionalism, and dedication.
My shades had to be redone TWICE, and not once did Peggy make me feel like I was being difficult or asking for too much. Instead, she listened to my concerns, understood my expectations, and personally made sure the shades went back to the technicians until everything was done correctly.
Yesterday, my shades were finally delivered, and I can happily say THEY ARE ABSOLUTELY PERFECT! And I know that would not have been possible without Peggy’s persistence and genuine commitment to making things right.
What truly sets Peggy apart is that she doesn’t just provide customer service — she genuinely CARES about the people she’s helping. She treated my family with kindness, respect, and understanding throughout a process that could have easily become frustrating.
In a world where exceptional customer service is becoming harder to find, Peggy is a reminder that there are still people who take tremendous pride in their work and truly value their customers.
To the management at Blinds To Go: Peggy is an absolute GEM, and I sincerely hope her hard work, dedication, and outstanding customer service do not go unnoticed. Employees like her are the reason customers remain loyal to a company.
Thank you, Peggy, for never giving up on making things right and for treating my family with such care. You have earned not only this five-star review but also my deepest appreciation. ❤️
If you’re shopping at Blinds To Go, ask for Peggy. You will be in wonderful hands!
LM
Louis Mester
Oct 4, 2026
The installation itself went well, and the installers were great. Unfortunately, we are very disappointed with the blind. The finished product does not look like the one we saw in the store and does not appear to be finished to the same quality. In our opinion, it looks cheap and not at all what we expected.
We just dropped the blind back off at the store and are waiting to speak with a manager on Monday, since no manager was available on Sunday. We are hoping they can resolve the issue.
We have spent a significant amount of money on blinds for our home over the past two years, so it is especially frustrating to be this unhappy with the quality and appearance of this blind. We are hoping the company will make this right.
VC
Vitalii Choban
Oct 3, 2026
Absolutely terrible experience with Blinds To Go.
I went to the store with a 96-inch-wide window and explained that I wanted two wave-fold curtain panels. Since each panel needed to cover approximately 48 inches of the window, I specifically told the salesperson that each panel should be about 3 × 48 inches to allow for the wave-fold style and enough fabric.
Before placing the order, I asked the salesperson at least five times if each panel would actually be made in the size I needed. I was repeatedly assured that the measurements were accounted for and that I would receive the correct size.
I was promised the curtains within two weeks. Instead, I waited an entire month, and nobody contacted me. I had to call multiple times just to get an update.
When the curtains finally arrived, I measured them and discovered that each panel was exactly 48 inches wide. They could not properly close and cover my 96-inch window because the wave-fold curtains needed additional width and overlap.
I went back to the store and spoke with the manager. I explained the situation and asked for a refund, but they refused to refund me. I even offered a reasonable solution: I told them I was willing to purchase new curtains that would actually fit if I only had to pay the difference in price. They refused that option as well.
The only solution they offered was to buy two more panels and use four panels, which I specifically did not want. I even asked whether the manager would put four panels on their own window, and they said no.
I asked the same question five times before placing the order, waited a month instead of the promised two weeks, received curtains that don’t work for my window, and then was refused both a refund and a reasonable solution.
Terrible customer service, terrible communication, and zero accountability. I regret ordering from Blinds To Go and will never shop there again.
JO
Joseph Obisanya
Oct 3, 2026
I went with my wife to Staten Island location of Blinds to Go recently to upgrade our living room blinds and we were not disappointed. The staffers were friendly, helpful, and professional. With their guide we were able to get suitable and befitting blinds of our dreams. The installer did a great job as well. We are happy we used Blinds to Go for this sizable project.
- Joseph and Rachael
