Since 2004 Pride Commercial Appliance Service has specialized in providing expert repair, installation, and maintenance for a wide range of commercial kitchen equipment, including specialty and high-end appliances.
Our team of highly trained technicians has the expertise to handle complex repairs on ovens, fryers, steamers, refrigeration units, dishwashers, beverage systems, and more. Whether you need customized maintenance plans, emergency repairs, or expert installation, Pride delivers fast, reliable, and tailored solutions to meet the unique needs of your business.
With offices in Rochester and the Capital Region and satellite technicians in Syracuse and Buffalo, PrideCAS is happy to service customers all across Upstate NY.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.