Our History
VP Innovations is the retail showrooms division of VP Supply Corp. VP Supply was established in the winter of 1965 by Marv Miller and Elliot Curwin in a small warehouse on Brown Street in downtown Rochester, New York. It started as a simple wholesale plumbing supplier housed in an 80,000 square foot warehouse, but as the city of Rochester began to undergo rapid growth, VP began to grow as well. In 1978, Marv and Elliot introduced the Bath Showroom, a retail space created to serve as a tool for home builders to send their customers into view all of the latest home plumbing products.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.