Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Explore offerings from Extra Space Storage on 1180 University Ave in Rochester, with popular services available at this location.
3087 Services
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Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Drive Up Access
Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.
Climate Controlling
Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.
Electronic Gate Access
Extra Space Storage facilities with electronic gate access have a main gate or door that can only be opened with a code entered on an electronic keypad. Each customer is given a unique access code, allowing managers to see who's coming and going at all times.
Package Placement
Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!
Deliveries Accepted
Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.
Drive-In Building
Drive-in buildings allow Extra Space Storage customers to pull their vehicle into the facility to load or unload items. This indoor environment is convenient for storing belongings and provides comfort and protection from the elements.
Drive Up Access
Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.
Heated Loading Bay
Heated loading bays at Extra Space Storage use heaters to warm the area of our facilities where customers load and unload their items, providing comfort and convenience year-round.
Reviews
4.8
524 reviews
5 stars
481
4 stars
20
3 stars
9
2 stars4
1 star
10
NB
natasha bolling
Jun 28, 2026
5.0
My family and I have used this service a few times and have only had positive experiences. The customer service is top notch. The app is excellent and easy to use. Everything you need right on your phone. Your unit number, the gate pass, and the payment portal.
YS
Yohan Solano
Jun 27, 2026
5.0
More than pleased I find myself grateful for the attitude, disposition, personality and help on the part of Mrs. Doreen, who has always had the patience to help me and to guide me in any process regarding what has to do with ExtraSpace storage and always with a real and beautiful smile... Thank you very much Dorren for being so real. 👏👍🩷
LD
Lorenzo Diaz
Jun 25, 2026
5.0
Had a wonderful experience and talking with Doreen was very nice and helped me setup my storage.
PM
Peter Meinhold
Jun 24, 2026
5.0
Doreen does a GREAT job taking of the Extra Space Storage office in Rochester. I'm going to be sorry to see her go to Henrietta.
She's been helping me since she got here...and I've been here 10 years!!!
Glad to have her help and patience.
MG
Martha Gray
Jun 21, 2026
2.0
When I first moved in, the office was always empty. I think it still is, I just haven't needed their help. The layout of the place is a bloody labyrinth, bring snacks if you have to find your unit on your own. Lighting sucks. And the cost is criminal.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Rochester area, including North Winton Village, Brighton, Panorama, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of University Ave and Culver Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 1180 University Ave, Rochester, NY 14607.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including drive-up units, climate-controlled units, and non-climate-controlled units to meet different needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies including boxes for purchase online and at the facility.
Are climate-controlled storage units available at Extra Space Storage?
Yes, most Extra Space Storage facilities offer climate-controlled units for storing temperature-sensitive items.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers.
What nearby storage facilities are close to Extra Space Storage?
Nearby storage facilities include Life Storage and another Extra Space Storage location, providing customers options for different storage needs in the area.
What nearby recreational facilities can customers visit around Extra Space Storage?
Customers can visit recreational places such as Solo Boxing, Mongoose Elite Wrestling Academy, and 10th Planet Jiu Jitsu Rochester near Extra Space Storage for fitness and sports activities.
Are there nearby coffee shops close to Extra Space Storage for customers to relax?
Yes, nearby coffee shops include EuroCafe Imports and Ink Wtr Coffee Roasters, where customers can enjoy beverages before or after visiting Extra Space Storage.
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