Brand Certified
Extra Space Storage
4.8(496 reviews)
Certified by Extra Space Storage • May 17, 2026
Business Details
1180 University Ave, Rochester, NY
14607, United States
Certified by Extra Space Storage • May 17, 2026
(585) 461-0910
Certified by Extra Space Storage • May 17, 2026
https://www.extraspace.com/storage/facilities/us/new_york/rochester/3087/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • May 17, 2026
About
Certified by Extra Space Storage • May 17, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • May 17, 2026
Hours
Certified by Extra Space Storage • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
7/4/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM
Reviews
4.8
496 reviews
5 stars
454
4 stars
20
3 stars
9
2 stars3
1 star
10
- DADenise Anderson2 days ago3.0There is a sink hole under half the building so it isn’t at all convenient. Just know that before you move in. You can’t drive your car in to drop off or pick up belongings and access to your space is extremely limited. There should be a discount if you are using that side of the building because it is so inconvenient to get your things - especially if they are large or heavy. If you have large items to store - pick somewhere else. It’s overpriced for the inconvenience. Just want people to know that before you choose this facility. Otherwise it is clean enough and the manager is fine.
- TFTeresa FritschiMay 8, 20265.0Doreen, the district team lead who personally handles my account, is astonishing. While we have never met in person, nor spoken on the phone (as I have been out of the country), she has been, at once, unfailingly kind and supremely professional. HIGHLY recommended.
- DPDestiny PattonMay 7, 20265.0Truly enjoyed Doreen’s spirit and help for my college summer storage process. Need more positive people like her! 💕
- GCGeorge CruzMay 4, 20265.0Doreen is the best….she was so helpful. I wouldn’t mind coming back to this location every semester cause of her.
- JSJessamyn SlonMay 1, 20262.0The manager at this location (Doreen at University Avenue, Rochester, NY) is exceptional, rational, exceedingly kind, and sticks up for her customers. The corporation as a whole, however, is a band of crooks and I would deter anyone from entering a lease agreement. My rental rate increased 130% in the 29 months I was in it, causing enormous financial burden for me and forcing me to find an alternative when the 4th (final) rate increase (in 2 years!) was made. At this location in particular, there have been serious structural issues with the building, preventing leasees from being able to drive into it and gain closer access to storage units. Parking outside of the building and hauling stored items to and from a unit is exceedingly cumbersome, especially given the increasing cost of the square footage for which I was paying. Buyer Beware - if you do decide to rent a unit, pay close attention to rate increases, they come frequently and at unreasonable increments!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Rochester area, including North Winton Village, Brighton, Panorama, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of University Ave and Culver Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 1180 University Ave, Rochester, NY 14607.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including drive-up units, climate-controlled units, and non-climate-controlled units to meet different needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies including boxes for purchase online and at the facility.
Are climate-controlled storage units available at Extra Space Storage?
Yes, most Extra Space Storage facilities offer climate-controlled units for storing temperature-sensitive items.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers.
What nearby storage facilities are close to Extra Space Storage?
Nearby storage facilities include Life Storage and another Extra Space Storage location, providing customers options for different storage needs in the area.
What nearby recreational facilities can customers visit around Extra Space Storage?
Customers can visit recreational places such as Solo Boxing, Mongoose Elite Wrestling Academy, and 10th Planet Jiu Jitsu Rochester near Extra Space Storage for fitness and sports activities.
Are there nearby coffee shops close to Extra Space Storage for customers to relax?
Yes, nearby coffee shops include EuroCafe Imports and Ink Wtr Coffee Roasters, where customers can enjoy beverages before or after visiting Extra Space Storage.
Brand Certified Facts from Extra Space Storage
This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: