Storage Post Self Storage Prospect Heights

Reviews

• AS

  Ariel Shapiro

  1 day ago
  5.0
  Staff is great! Building is historical. Big thanks to Derek Love and Rohan, who work the elevator and go out of their way to be kind, efficient and helpful.
• CT

  Christy Torres

  Jun 3, 2026
  5.0
  Wonderful customer service!!!! 5 STARS!!
• DG

  Daniel Grabowski

  May 26, 2026
  5.0
  Friendly and helpful staff, spotless brand new storage. Easy move in!
• JA

  Junior Antenor

  May 10, 2026
  5.0
  Was great service.. it the best storage in town.
• RD

  Ronit Levin Delgado

  May 2, 2026
  1.0
  My experience with Storage Post was severely impacted by the new manager, Tristian. While Manny was excellent and professional, Tristian was extremely rude, unprofessional, unhelpful, and dismissive. He provided incorrect information and falsely accused a customer, which could be considered legally defamatory. Despite knowing that I planned to rent a storage unit for over a year, Tristian refused to contact the previous employee I had been in touch with. He was unwelcoming and raised his voice at me, which was completely uncalled for and left me feeling disrespected. When I reached out to customer service, he immediately returned my call, claiming to be the company's manager. When I asked for the district manager's email, he falsely claimed he couldn't find it, offered his store's email instead, continued to be offensive , refused to provide proof or further details, ultimately hanging up on me. His behavior was entirely unacceptable and does not reflect the level of professionalism I expect. This man should not be in a management position. I hope the company serioustly addresses these issues through improved staff training and enhanced customer service standards. *I sent an email both to the support@ and through their contact us website, hoping to hearing back soon*

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