Brand Certified
Lowe's Home Improvement
4.0(1662 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1941 South Road, Poughkeepsie, NY
12601, United States
Certified by Lowe's Home Improvement • May 17, 2026
(845) 298-4720
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NY-Poughkeepsie/0541?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-541-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Poughkeepsie, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.0
1,662 reviews
5 stars
840
4 stars
416
3 stars
126
2 stars
54
1 star
226
- RARandom AngMay 13, 20261.0I stopped here randomly to get wood for a project. The wood was 8 feet long amd wouldnt got in my car. The Employee insisted they don’t cut the wood they sell. Ended up at Home Depot anyway extremely disappointed
- DEDeborah EstevezApr 21, 20264.0The 4 stars are given for Mayra (Returns Desk) and Jenna (Manager). Those 4 stars ARE NOT for Steve, Operations Manager, Brian (Returns Desk), Jeannette (Customer Service), Amanda Space (Delivery Coordinator), Jason Amaral (Supervisor of Amanda Space), nor the female Customer Service Representative with whom I spoke last night and twice refused to provide her name. After a 3 week nightmare situation with Lowe's (excuses about failed scheduled delivery, no call/no show for rescheduled delivery, return of item and refund processing, numerous calls during which I consistently heard the statement "I'll email so and so and they will get back to you") I was finally able to awaken from the nightmare thanks to Mayra and Jenna. Both ladies were very pleasant and helpful. They resolved my situation kindly, expeditiously and accurately. Thank you ladies! I went to Customer Service with 4 pages of notes from 4/4/26 through 4/20/26. Said notes included dates, times, individual's name, and synopsis of the interaction (phone or in person) I had with that person. Do the same! Although Mayra and Jenna were great, I remain committed to no longer contributing to Lowe's nearly $100 billion annual profit.
- AAAmyApr 20, 20264.0The lovely lady whose name started with a M at the returns desk was wonderful about helping with my question and looking it up for me. I did take one star away due to the lady in the actual Garden area not being very helpful and telling me she was fairly sure it wasn’t a product they carried this time of year without ever looking or asking another associate.
- AAAngelinaApr 20, 20261.0Wappingers Falls Store, Head Cashier lies and states Managers are in meetings everytime I call. Managers refuse to return phone calls. Very poor service. Had to call several times today to Corporate as well as Store no satisfactory answers, on hold for 20 minutes at a time no answer back. Very poor. Will not patronize the Store in the future it is one of the worst Dtores along with Yorktown Heights that I have done business with. Very Poor, Head Cashier is a Joke and has no rights being in the title she is in. Unfriendly, unprofessional and rude. If lowes Corporate Officers were intelligent Business Men they would reprimand their Managers Ismail, John and Head Cashier and retrain them in proper Business procedures ifbthey even can be after all the damage and Business they lost for that failing Store.
- CGCarlos GuerreroApr 17, 20263.0I’ve bought things here before, but getting help can take longer than it should. After asking for assistance, I’ve had to wait quite a while and sometimes ended up looking for someone else myself. The main issue is that customer service feels inconsistent, and not every employee seems familiar with product locations. The store is fine, but the overall experience could be smoother.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Poughkeepsie, NY?
You can find products including appliances, bathroom supplies, building supplies, paint, flooring, tools, outdoor furniture, and garden equipment among others at Lowe's Home Improvement in Poughkeepsie, NY.
What are the store hours for Lowe's Home Improvement in Poughkeepsie?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, HVAC, doors, and more.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in your Order History, and in-store returns require proof of purchase at the customer service desk.
Which nearby stores can I visit for clothing and footwear while shopping at Lowe's?
Nearby you can find clothing stores like Charlotte Russe, Justice, HT Poughkeepsie, and footwear stores such as Journeys Kidz, Saucony, Birkenstock, and Karhu for sportswear and sporting goods.
Are there any dining options close to Lowe's Home Improvement in Poughkeepsie?
Yes, Sicilian Delight Pizza is a nearby pizza restaurant where customers can grab a meal before or after shopping at Lowe's.
Where can I get propane exchange services near Lowe's Home Improvement?
You can visit Blue Rhino Propane Exchange, located near Lowe's, for propane exchange services.
Brand Certified Facts from Lowe's Home Improvement
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