Lowe's Home Improvement

Reviews

• JV

  Joshua Vandyke

  2 days ago
  1.0
  Ordered online and was told overnight delivery, here it is 2 days later and no delivery and when I called I was told they can’t help!!! Absolutely horrible service
• DM

  Daniel J. Middleton

  5 days ago
  4.0
  We stopped in recently while shopping for several appliances and were immediately greeted by an associate named Parker, who came right over and asked how he could help. His attentiveness, product knowledge, and genuine care made the whole experience stand out. At one point he disappeared for a while and the floor went quiet — not another attendant to be found — so we tracked someone down who radioed for Parker, and he came right back and picked up right where he left off. In a busy store with employees moving in every direction — which itself speaks well of this location — Parker took the time to answer every question we had. The store was well stocked and clearly well run. A couple of the items we had in mind weren't available on the floor, and one had to be back ordered, but that worked out fine given our schedule. Appliance prices have climbed significantly across the board — that's the market, not Lowe's — but it was still a bit of a jolt after being out of the appliance market for more than a decade. We're glad this store is right at the edge of town and close to home, and we plan to be back to see if their prices are competitive on the other appliances we still have our eye on.
• RC

  Ryan Curry

  Apr 15, 2026
  1.0
  Normally I wouldn't write a bad review, but this is the second time I've had so many issues. We placed a big order, and some of the product they didn't have enough of in store, but they would have the rest within a week. No problem, so we paid for entire order and stated we would like to have delivery but would like to check the order first. The guy we talked to said we can set up delivery when ready. OK great. Few days go by and we get a call stating the orders in. So we go to the store like planned to check it over and set up delivery. So we get there and nobody seems to have a clue what's going on, we finally get a manager and they say only part of the order is in, wasted trip. Few more days go by get another call now everything is really in. So we go back a 3rd time, go over the order with the guy that's sets up the orders, everything was good so we go to customer service to set up delivery. They told us it couldn't be changed its already in the system, I said you guys told me to do this, there response was he shouldn't of said that. I said this is not my problem you need to fix this, I'm not picking up half a tractor trailer load of lumber. We'll they finally figure it out, and I ordered a couple other things and paid for delivery. Delivery day driver shows up with a pallet of block and 2-2x12x10. I said where's the rest of my delivery and I'm told this is it. So end of the day comes still no delivery for the rest. So I call the store for the 4th time 45 min total, to be told that part of my order is for pickup, I told them we've already gone through this multiple times, they finally say it's being loaded on the truck and will be there in a bit, great! Shows up still missing some of the order. I can't take it anymore, I decide to go pick it up myself, more confusion when I get there, order isn't even picked, so they put it together quick and I get to witness the incompetence. They go to load onto my trailer and have the forklift stuck under the canopy, very confused not sure how they will get it unstuck at this point, I had to tell them just set it down and and reposition. After 30 minutes I'm finally loaded and done with that place. I had over 4 hours wasted trying to figure out the mess they created. I'd highly recommend staying away from this store for any kind of delivery unless you have a lot of time to waste. There was almost zero help in the store for this nightmare
• SS

  SOHON707NYC

  Feb 4, 2026
  5.0
  Awesome place great service goid prices
• WW

  William Wiirzler

  Jan 30, 2026
  5.0
  Excellent customer service

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