Find everything you need for home upgrades at Lowe’s in Orchard Park, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.1
1,886 reviews
5 stars
1,050
4 stars
407
3 stars
149
2 stars
78
1 star
202
RG
Robert Giordano
6 days ago
5.0
Very friendly, helpful employees. Largest clothing section I have seen at any location!
PP
Peter
May 10, 2026
1.0
Purchased a "Great Stuff" insulation product...I am a Lowe's Pro customer....product was defective...Lowe's said i needed to take it up with the manufacturer....first time I've ever had an issue with returns at Lowe's....certainly not the first time I've had a problem with a can of "Great Stuff" foam....disappointed with the product and the store....ill have to start doing more business with Home Depot....it's about customer service....I can buy materials anywhere!!!
CC
cornsnaketamer
Apr 26, 2026
5.0
Probably one of my favorite stores... Sometimes I just go here to wander around and look at the plant section...
JD
Jill Dolan
Apr 18, 2026
5.0
Love the order online/store pick up option. Easy to use and employee available for help if needed. I’ve been to 4 Lowe’s stores over the past 4 days and all had great service!
MD
Mary Grace D'Souza
Apr 14, 2026
1.0
Lowe’s Orchard Park has the worst customer service I ever encountered you will be talking to several people and they will have you hang and waited long and worst put you back again on ring tone with out letting you know then eventually put you off the phone.I have to call them multiple times.I finally talk to a lady and have to tell her I been calling and hang up several times with several people and they have the worst customer service and she finally tell me that my request for a change of delivery was actually not possible.If not possible then they just have to inform customer that not possible the end of the story no need to hang them up waiting.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Orchard Park, NY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Orchard Park?
The store is open Monday through Friday from 6:00 AM to 9:00 PM, Saturdays from 6:00 AM to 10:00 PM, and Sundays from 7:00 AM to 7:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's provides various installation services including appliances, cabinets, flooring, decking, doors, windows, and more to assist with your home improvement projects.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online before shipping it back. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit after shopping at Lowe's in Orchard Park?
You can visit nearby places such as Denny's for a meal, Starbucks for coffee, or Tops Friendly Markets for groceries, all conveniently located near Lowe's.
Is there a nearby bank or financial service close to Lowe's Orchard Park location?
Yes, Citizens Supermarket Branch and Five Star Bank are located nearby for your banking needs, along with money transfer services like Western Union and Coinstar Kiosk.
What nearby services are available if I need personal grooming or salons near Lowe's?
Angel's Nails and Angel Nails nail salons, Great Clips hair salon, and Supercuts beauty and hair salon are located near Lowe's for your beauty and grooming needs.
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