Brand Certified
Lowe's Home Improvement
4.2(620 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
2001 Ford Street Extension, Ogdensburg, NY
13669, United States
Certified by Lowe's Home Improvement • May 17, 2026
(315) 394-1130
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NY-Ogdensburg/2401
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Ogdensburg, NY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
2001 Ford Street Extension, Ogdensburg, NY
13669, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.2
620 reviews
5 stars
329
4 stars
170
3 stars
62
2 stars
18
1 star
41
- SLShannon Lipton4 days ago2.0I was picking up a door dash delivery for the first time from lowes. I told the lady at the first desk that I was here for a door dash, she said in a very low voice "you need to go around to pick up" I said around where ? I looked up and the sign clearly said pick up right where we were. She then just nodded her head to go around the corner, which looked like an area where customers should not be allowed. She did not offer any assistance what so ever and just kept nodding her head to go in that direction. Only when I reread the door dash instructions did it say I would need to go to a locker to find the item.. she should have walked me over to the lockers and asked for my code or at least showed me what to do. She was not personable and on her phone or maybe her lowes device. These workers need more training on personalism. And maybe even to be educated on the department they are working in, customers have questions and as the associate in the area, they should have the answer.
- MYMark YMay 10, 20265.0Gentleman in hardware and girl at register were very helpful.
- RKRebecca KirtleyApr 14, 20265.0Always very helpful employees
- MCmary coryerMar 14, 20265.0Amazing customer service starting with Jennifer and Lindsey in Appliances-thank you! Ended with a new purchase and Clint providing an easy and quick transaction today. Thank you to all 😀
- GHGerry HerringtonJan 4, 20261.0I was at Lowes in Ogdensburg to with my wife to return a light that we had purchased in august online but only picked it up in oct that had a broken globe. We had asked the cashier at the return desk if we could return thier broken one and get a new one off the shelf but she advised us that because we were outside of the 90 day return policy that she could not do the exchange. My wife requested to speak to a manager about this so she called Pete to come out. We were also there to purchase another differant light that we had bought at the same time as the broken one so I was out to get that one when my wife called me back to the front to explain the situation about the broken light. My wife had explained to Pete that we bought the items online as we were building a new house and only picked them up when we were able to cross over to get them which was oct 3rd. Pete seemed very sarcastic to us as my wife mentioned that we are canadian and had purchesed several items at the store for our new house. Pete continued to sau there was nothing he could do because of the 90 day policy. we are outside the policy by 1 day. This situation really left a bad feeling to us and ruined our shopping trip to walmart as well as we decided to leave there without purchasing anything. This was the first time that we had felt so insulted in a trip that we have made to your store several times as well as other stores in the area. we hope to return back in the future but will be careful with anymore purchases we make.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Ogdensburg offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, plumbing, tools, and more. They also provide services like installations and repair.
What are the store hours for Lowe's Home Improvement in Ogdensburg?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM, with special holiday hours on certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, and you will receive email updates about your order.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return process in your order history, and in-store returns require proof of purchase at customer service.
Where is Lowe's Home Improvement located in Ogdensburg?
It is located at 2001 Ford Street Extension, Ogdensburg, NY 13669, US.
What nearby stores can I visit along with Lowe's for a one-stop shopping experience?
Nearby places include Price Chopper Supermarkets for groceries, Dollar Tree for discount home goods, and Rent-A-Center for furniture rentals, offering convenient shopping options around Lowe's.
Are there food options near Lowe's in Ogdensburg where I can grab a meal?
Yes, The Bagelry and Taco Bell are nearby food places where customers can enjoy bagels or fast food before or after shopping at Lowe's.
Which nearby services can assist me with key or propane needs when visiting Lowe's?
Minute Key offers key and locksmith services, and Blue Rhino Propane Exchange provides propane supply nearby Lowe's for added convenience.
Brand Certified Facts from Lowe's Home Improvement
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