Storage Post Self Storage Upper West Side

Reviews

• GA

  Gregory Andracke

  Sep 20, 2026
  5.0
  Everyone was great and especially Juan and Rah at the front desk. MMS is run like an actual business with employees to help the customer.
• SY

  Share What Works For You

  Sep 5, 2026
  3.0
  All good with the human contacts, but problems with creating a log in. Site stated there was a problem and check back later which is inconvenient because I am in front of the computer and want the account created and settled. Also the site listed my telephone as the number I was calling from which in fact is NOT my number and I couldn't edit it. Not a problem since move in is 2 weeks out and I will check with the office.
• NP

  Nicolas Pustil

  Aug 9, 2026
  5.0
  Very smooth process
• BC

  Ben Carter

  Jul 12, 2026
  5.0
  Literally so great. Helped me out when I needed it. Shoutout Riley on the phone and Alberto, Derick, and Jamal from the physical in person unit on check in, Shaddae on checkout. You’re the coolest people in the world!
• JC

  John Concannon

  Jul 11, 2026
  1.0
  So you REALLY want to know how my move went? The good news is Shaday Harris is a very good representative. She was helpful, courteous, and explained things well. Now as to the move — No advance notice to tenants. How concerning Storage Post is regarding the folks using this facility. The freight elevator being out of tenant use for some time is also a negative. And now, with a second freight elevator going in, there are more trucks blocking access to the loading dock. And that freight elevator access point is not helpful for load-indð How very nice to have carpet in what was the office. Not needed. It is only for show. Realizing that Storage Post is upgrading its facility that upgrade has come at a heavy cost to the tenants already in place.. The only method of gaining access to units is with the passenger elevator. That elevator is awkwardly situated and access with packages, hand trucks, or flatbed devices is extremely difficult. The inner gate closes rapidly and trying to hold it and the outer door open while loading in is tedious. The work on what I assume to be air conditioning does not give me hope of easier access anytime soon. Tenants I have talked with over my visits have confirmed the situation is upsetting. Some are leaving because of the inconvenience, And with all the work continuing tenants will not be happy. So in the future I expect more interruptions, inconvenience, and, most likely, rising costs per units. So tenants may consider, other facilities with better access hours, even though they may be further away. The Extra Space lawsuit will have tenants watching.

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