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Room & Board

4.4
(282 reviews)

Business Details

236 W 18th St, New York, NY
10011, United States
(866) 396-1055
https://www.roomandboard.com/chelsea

About

Home FurnitureRoom & Board
Our modern furniture store in Chelsea is one of the largest Room & Board stores in the country. Not only are our Design Associates experts at furnishing city apartments, condos and houses, but they're actively involved in the community. Our team proudly supports the Ali Forney Center, a nonprofit organization that serves LGBTQ homeless youth. It's easy to feel the passion this team has for creating beautiful, welcoming homes.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available
  • Accepts checksAvailable

Location

Room & Board
236 W 18th St, New York, NY
10011, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Products & Services

1 list · 10 items

Explore offerings from Room & Board on 236 W 18th St in New York, with popular featured room & board products available at this location.

Room & Board

10 items

Reviews

4.4
282 reviews
5 stars
197
4 stars
54
3 stars
6
2 stars
4
1 star
21
  • JO
    J O
    Oct 7, 2026
    5.0
    I highly recommend room and board’s design service, especially if you are lucky enough to work with Jaime Skolfield. She is just amazing. Such a great eye. No pressure at all, just reassurance. And such wonderful recommendations. Jaime has helped me with a sofa, pillows, area rug, dining table, and fabric for chairs I already had. She is so easy. And we are not done yet - dining chairs, lamps and more to come. Thank you Jaime!
  • HI
    h i
    Sep 5, 2026
    4.0
    Quality of the furniture is good. But for some reason there was a strong odor of dog poop in the store
  • MO
    Michele Occhiogrosso
    Aug 26, 2026
    5.0
    Working with the folks at Room and Board to furnishing our Living room and Dining room has been a pleasure. Not perfect, but when the fabric on the three-piece sectional was not right, they fixed the problem. When we didn’t like the color of the area rug, they took it back without question. Jaimie worked with us on the design choices. We interacted with several customer service and delivery folks. They were all courteous, helpful, patient and good problem solvers as well as excellent communicators. I highly recommend them.
  • SG
    Stella Galvis
    Jul 30, 2026
    5.0
    Excellent
  • LC
    Luiza Calabrese
    May 22, 2026
    1.0
    Terrible. Store attendant gave me wrong information about the delivery process and it caused huge issues on the day of, like they don’t have proper training and don’t know what they’re talking about. Furniture took two months to be delivered, came damaged, then two more months to be replaced. No one cares, no one goes out of their way, even if there were errors on the store side. You are better off shopping at Ikea! Also recommend West Elm instead, their service is top tier.

Frequently Asked Questions About Room & Board

Are your design services truly free? Am I obligated to buy something?

Our design services are always free, with no obligation to buy. We know furniture decisions take time and plans can change. Our Design Associates do not work on commission. Their goal is to help you explore options and feel confident, never pressured.

What types of delivery service does Room & Board offer?

We strive to give you the best price and get your furniture and accessories to you in top-notch condition. Most furniture arrives through full-service delivery, which includes full assembly and placement of your furniture and removal of all packaging.

Brand Certified Facts from Room & Board

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Certified October 11, 2026Yext Knowledge Graph
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