Cobbler Express is a trusted luxury shoe, handbag, and leather repair shop located near Grand Central Terminal in Midtown Manhattan. We specialize in same-day shoe repair, heel replacement, sole repair, boot repair, sneaker cleaning, handbag repair, zipper repair, luggage repair, and expert leather restoration.
Our experienced cobblers repair designer and luxury brands with expert craftsmanship and attention to detail. We also offer cleaning, conditioning, dyeing, stretching, pickup & delivery, and nationwide mail-in repair services. Featured in The Wall Street Journal, The New York Times, and Time Out New York, Cobbler Express is trusted by NYC professionals, commuters, and residents for fast, reliable repairs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.