Ghenadie was exceptional :) He helped me with last-minute gifts and wrapping with remarkable care and attention, truly saving the day.
NM
Nik M
Dec 24, 2025
1.0
Ordered a caviar display for Christmas, the prong was bent and bowl for ice scratched. Emailed the company to get another sent out to have the crystal be cracked as well and a very scratched bowl. The man I was emailing with said this store assured him it was in perfect condition. This item was over 1k not to mention….I’ve had a better shopping experience at Scully & Scully, they are much more professional and prestigious. Do not waste your money with this company they take no pride in what they give you.
CG
Chic Gourmet
Apr 23, 2025
1.0
Same complaint as reviewer below. We don’t do repairs (on our christofle items!) and we don’t know who does. What about in Europe? You’d have to contact them yourself. Wow great customer service.
AS
Andrew Solar
Jan 18, 2025
1.0
“We don’t do repairs anymore” we were told. The extremely expensive silver frame, disconnected from the back plastic part. So poorly made and clearly their fault. This isn’t a wear and tear issue. She suggested we “buy some glue”. Never again. Zero stars.
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