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Business Details
About
Clothing Alteration ServiceBridal ShopTailorSewing Machine StoreNotions Store
Alts is New York's highest-rated tailor, with over 10K Google reviews and a 4.9-star rating. Named "Most Genius Tailor" by Vogue and featured in Forbes, WSJ, and Brides, Alts has redefined tailoring since 2014. Our West Chelsea studio, located on West 20th Street across from the stairs to the High Line, is home to dedicated bridal specialists, master suit tailors, and seamstresses skilled in complex and delicate work. We offer everything from everyday alterations like hemming and resizing to designer garment tailoring and custom fit adjustments. From simple alterations to complex garment reconstruction, we also provide repairs to maintain the integrity of each piece. Bridal, specialty tailoring, and custom clothing services are available.
Location
Hours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.