Brand Certified
Lowe's Home Improvement
4.1(1223 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
4699 Middle Settlement Road, New Hartford, NY
13413, United States
Certified by Lowe's Home Improvement • May 17, 2026
(315) 351-4241
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NY-New--Hartford/2726
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in New Hartford, NY, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
4699 Middle Settlement Road, New Hartford, NY
13413, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.1
1,223 reviews
5 stars
669
4 stars
284
3 stars
106
2 stars
42
1 star
122
- MBMark D. Brockway4 days ago3.0Took me too long to find someone to help. Otherwise find. The gentleman at the self service registers was great.
- G2Glacier 2006May 11, 20265.0I shop here for all my garden, home repair and appliance needs. I love their prices and always find a good deal. Some employees are knowledgeable, all are helpful and kind. Great place to shop if you're wanting to add color to walls, have some diy projects or just want to spruce up your garden..
- SFShakira FortunaApr 20, 20265.0GREAT EXPERIENCE! I shopped for a new stove today. Austin and Derek at appliances WERE AMAZING! They were extremely kind and assisted with my purchase. I would totally recommend them to anyone. Thank you for a seamless experience!
- CCChrisApr 4, 20261.0So I work a lot of hrs for ups I picked up this sander and open it and it's a heat gun so because the hrs I work it's tough to get to the store I call the 800 number and am told with my receipt just go to the store and it won't be a problem. So now I'm here and this overly obnoxious rude older woman is arguing with me and harassing me over it. I work 70 hrs a week and don't have a hard time paying for what I want so being accused of what she said I only wanted to get what I paid for instead now when I am off the phone with the corporate office and get my money back I will be just ordering online from any other store due just to the miserable rude inconsiderate obnoxious customer service women who should not even be allowed to talk to customers first issue I ever had and as u can see I buy a lot of tools and to be talked to that way because of someone's shortcut not checking a box and then blaming me for it was unacceptable 35 minutes on the phone before I went in because on trips in the store I've heard that women harassing other customers. So I called as per Lowe's and another 40 minutes of another day with nothing resolved explained it to first person then nothing had no idea what I was talking about transfer to supervisor and again no help said all I can do is transfer it to the store which again I called the day after and was told just bring it to the store and refused to accept it and between the rude old women and so called manager nothing was resolved. Don't no y i expected after reading u wanted to fix the problem 1st return to Lowe's and nothing but called a thief by a senior what a waste of time definitely Home Depot any issues always treated with respect unlike this classless store and staff at Lowe's new hartford
- SSStarsygnMar 20, 20265.0Knowledgeable staff, many outdoor and indoor needs are available plants patio grilling cleaning and building wears to choose from.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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