Raymour & Flanigan Furniture and Mattress Store

Reviews

• SS

  Steven Smith

  2 days ago
  5.0
  It was great. We had a very nice sales person. His efforts to sell us something and to upsell were VERY appropriate and welcomed.
• AC

  adam crawford

  May 7, 2026
  5.0
  My wife and I stopped in several times over the course of a year Mohammad was patient friendly willing to listen and help with our needs. They did a very nice job. Will definitely buy more furniture there and definitely from Mohammed.
• JL

  Jimmy Lane

  May 7, 2026
  5.0
  The sales person was very experienced and helpful. He showed us a variety of mattresses that would fit what I was looking for. He was very upbeat and made the experience pleasurable.
• SS

  suma sen

  May 4, 2026
  1.0
  We purchased a couple of pillows in March, but after receiving them and trying them for couple of hours I did not like mine. The pillow manufacturer has a 90 day return policy and we were told the same by salesperson during purchase. I called the store and was told the pillows can’t be returned. I was connected to the store manager (Mohammed) who asked me if I was wiling for an exchange to which I said yes. But he told me he has to confirm with his corporate office and he will get back to me by end of day. No call back. I followed up after 3 days and the same manager told me that they cannot do an exchange but asked me to keep the pillow and that they will be giving us a gift card and that it was mailed. 2 weeks later there was no gift card. I followed up again, and again the same manager tells me he looked it up and one of his employees mailed it 10 days ago and I should receive it in a couple of days. 2 mos later and still no gift card. I don’t think the postal services is that slow Mohammed!!! My point is 1. We have an account with the store, why not give us store credits. 2. Why LIE to me??!! Just could have told us from the beginning, no we cannot offer any resolution, and I would not have bothered following up so many times.
• PM

  Patricia Meckes

  Apr 27, 2026
  5.0
  Inez was very helpful and very patient with me as I tried so many different sofas and chairs. After coming back home and measuring my existing sofa, I went back Sunday and made final decisions and purchase. I can't wait for the sofa and chair to be delivered! They will be here this week. Many thanks again Inez!

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