Aptive Pest Control

Reviews

• BV

  Benish Victor

  3 days ago
  1.0
  The guy was supposed to come to spray, but he didn’t lock the door, and he only sprayed the entire backyard and the outside areas. That’s not okay because he should have come inside as well. He should have knocked on the door, but he didn’t. He’s also lying and saying that he knocked, which he did not. So I’m going to cancel these services and have the same guy come back again to properly spray the inside of my house as well.
• WK

  Wolf Kupczyk

  Aug 20, 2026
  1.0
  The salesman did a phenomenal job selling me on the service and made some very strong promises. Unfortunately, the actual service has been extremely disappointing. I’m still seeing a large amount of ants and mosquitoes, and I haven’t seen the results I was promised. When I called to cancel after only 17 days, I was told I had to pay a $200 termination fee. This was especially frustrating because the salesman specifically told me when I signed up that I could cancel within 30 days. The representative in the cancellation department was also very unreasonable. Overall, very disappointing experience and not what I was promised.
• JC

  Joe C

  Aug 17, 2026
  1.0
  Don’t do it! One morning I was having breakfast with my family. Someone came knocking on my door saying they have a special rate and trying to get me to sign up..a couple of my neighbors use this company so I decided to hear him out for a minute ..it sounded too good to be true so I kindly declined..he kept pushing and pushing and pushing..in an effort to get rid of him so I can enjoy breakfast with my family I asked what was the cheapest service available without a contract..he told me he could give me a 44.00 one time service. I stressed that I don’t want this to be a recurring charge or service as I don’t need it. I agreed to pay just to get rid of him as he was relentless. I gave my info and he told me someone will be coming shortly after to spray the house. They came and sprayed. Today 8/17 I get charged almost 150.00 and shortly after another aptiv worker came and asked if I was ready for the service. I told him I don’t want anything and Explained I was told there was no contract. He understood and didn’t do anything. I called the customer service number and I get someone who I was barely able to hear on the phone, I was told I signed a contract and there’s nothing I can do. (I was originally told my signature was to debit my card for the first 44.00 payments) I was scammed. Now I’m being told there’s a signed contract and if I want out I have to pay 200.00!? This is insane. Very unprofessional, I’ve called 4-5x already and was told I can’t speak to a manager bc none are available. This is Mahopac New York. Never again with this company.
• MC

  Mark C

  Aug 7, 2026
  1.0
  I’m leaving a one-star review based on my wife’s experience with this company and what I personally witnessed while listening to the conversations and communicating with Isabella myself. We paid for three months of service and received only ONE complete service during that entire time. They continued charging the monthly fee even when weather prevented them from completing the service. When my wife tried to have the missed or incomplete services corrected, they would return and still only complete part of the job. What concerned me most was the customer service. I personally listened to the conversation and also communicated with Isabella myself. At one point, Isabella told my wife to “relax,” which I found extremely unprofessional and dismissive. After months of paying for services that were not fully completed, we expected an effort to resolve the situation—not to have our concerns brushed aside. We were also told that we would still be charged a cancellation fee, with no credit for the services that were paid for but not properly completed. Three months of payments and only one truly complete service. Based on our experience and my own communication with Isabella, I would absolutely NOT recommend this company.
• AC

  Angelica Capetillo

  Aug 7, 2026
  2.0
  I’m leaving two stars only because I’m concerned a one-star review may be removed, but my experience was truly one star. I paid for three months of service and received only ONE complete service during that entire time. They will still charge the monthly fee even when weather prevents them from showing up. When I tried to get the missed/incomplete services corrected, they would come back and only do part of the job. The worst part was the customer service. When I tried to address my concerns, Isabella actually told me to “relax,” which I found completely unprofessional and dismissive. Instead of trying to make the situation right after months of paying for services I did not fully receive, I was brushed off. I was also told I would still be charged a cancellation fee, with no credit for the services I paid for but did not properly receive. Three months of payments and only one true, complete service. Based on my experience, I would absolutely NOT recommend this company

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